Summary
Overview
Work History
Education
Skills
Timeline
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Ashton Lemarr

Erlanger

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server

O'Charley's Restaurant & Bar
12.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Sales Representative

Ignite Marketing Solutions
01.2025 - 05.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Provided feedback from customers to product development team, influencing future product enhancements.

Crew Member

Wendys Restaurant
01.2018 - 11.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Education

Lloyd Memorial High School
Erlanger, KY
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Memory retention
  • Safe food handling
  • Food running
  • Menu memorization
  • Sales techniques
  • Food safety practices
  • Point of sale operation
  • Ordering procedures
  • Point of sale (POS) system operations
  • Customer feedback management
  • Positive guest interactions
  • Reliability
  • Multitasking
  • Team leadership
  • Problem-solving
  • Excellent communication

Timeline

Sales Representative

Ignite Marketing Solutions
01.2025 - 05.2025

Server

O'Charley's Restaurant & Bar
12.2020 - Current

Crew Member

Wendys Restaurant
01.2018 - 11.2020

Lloyd Memorial High School

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Ashton Lemarr