Ashton Middleton
Franklin
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Pharmacy Technician
Walmart
Bowling Green
10.2021 - Current
- Processed prescriptions accurately for customer fulfillment and medication safety.
- Assisted pharmacists in preparing medication and managing inventory levels.
- Maintained cleanliness and organization of the pharmacy work area and equipment.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Operated pharmacy software for prescription management and patient records.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Managed filing of prescriptions, both electronically and manually.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Team Leader
Christmas store
Santa Claus
05.2020 - 10.2021
- Led team in organizing seasonal product displays and promotions.
- Trained staff on customer service best practices and store policies.
- Managed inventory flow and restocking processes during peak seasons.
- Coordinated with suppliers to ensure timely delivery of merchandise.
- Oversaw daily operations to maintain a clean and inviting shopping environment.
- Conducted staff meetings to communicate updates and address concerns.
- Implemented training programs for new employees to enhance performance.
- Developed schedules to optimize staffing levels during busy periods.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Cashier
Fat Daddy’s
Grandview
06.2019 - 07.2020
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash register operations, including cash handling and balancing drawers.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Monitored inventory levels at checkout to minimize stock shortages and improve efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
South Spencer High School
Rockport, INSkills
- Prescription processing
- Medication preparation
- Pharmacy software
- Customer management
- Inventory management
- Medication safety
- Customer relationship management
- Staff training
- Team leadership
- Effective communication
- Problem solving
- Time management
- People management
- Work planning
- Teamwork and collaboration
- Change management
- Cash handling
- Customer inquiries
- Point of sale systems
- Product promotions
- Attention to detail
- Gift card handling
- Customer service
- Order packaging
- Credit card processing
- Inventory control
Timeline
Pharmacy Technician
Walmart
10.2021 - Current
Team Leader
Christmas store
05.2020 - 10.2021
Cashier
Fat Daddy’s
06.2019 - 07.2020
South Spencer High School