Asia Bunzy
Louisville
Summary
Results-oriented General Manager with expertise in driving profitability and sales through strategic initiatives. Skilled in motivating and developing teams to excel in competitive markets. Manages daily operations with an emphasis on budgeting, staff training, and workflow optimization. Strong problem-solver with effective vendor negotiation skills that enhance operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Joellas Hot Chicken
Louisville
10.2022 - Current
- Directed daily business operations, managing budgeting, staffing, scheduling, and sales for operational efficiency.
- Evaluated financial data to support strategic budgetary planning efforts.
- Formulated marketing strategies that strengthened customer loyalty and engagement.
- Established robust inventory protocols to effectively manage stock levels.
- Oversaw health standard enforcement in food preparation to maintain compliance.
- Partnered with vendors to achieve favorable supply agreements.
- Motivated team members by recognizing achievements and celebrating successes during meetings.
- Coordinated event logistics to ensure seamless execution with clients and vendors.
Warehouse Packer
TechStyle Fashion
Louisville
06.2020 - 02.2023
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Inspect items for quality assurance before packaging and shipment.
- Processed requests, pulled materials, packed boxes, and organized orders in the delivery area for timely shipment.
- Label packages correctly for shipping using company software systems.
- Trained new staff on packing procedures and safety protocols to enhance team readiness.
- Maintained cleanliness and organization of packing area to ensure efficient workflow.
Server
Burger Girl Diner
Louisville
01.2019 - 08.2021
- Delivered friendly, efficient service to customers, enhancing their dining experience at a busy diner.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Managed customer orders and ensured accuracy at the point of sale.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and processed payments efficiently.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained clean and organized dining areas for guest satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Ballard High School
Louisville, KY08-2020
Skills
- Budget management
- Strategic planning
- Vendor negotiation
- Marketing strategy
- Customer relationship management
- Stock management
- Inventory control
- Quality assurance
- Event coordination
- Workflow organization
- Excel proficiency
- Leadership
- Staff training
- Training and Development
- Team motivation
- Positive attitude
- Problem solving
- Attention to detail
- Time management
- Active listening
- Performance evaluation
- Rapid learner
- Performance evaluation
- Sales forecasting
Certification
- serv safe exp28
Timeline
General Manager
Joellas Hot Chicken
10.2022 - Current
Warehouse Packer
TechStyle Fashion
06.2020 - 02.2023
Server
Burger Girl Diner
01.2019 - 08.2021
High School Diploma -
Ballard High School