Aubrey Ellis
Lexington
Summary
Reliable professional with a background in customer-facing roles. Known for strong communication and patience, consistently delivering excellent service and enhancing client relationships in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Kennel Attendant
Central Kentucky Pet Resort
Georgetown, KY
04.2025 - Current
- Supervised daily care of animals, ensuring cleanliness and comfort in kennel facilities.
- Administered medications and vaccinations following veterinarian guidelines.
- Monitored animal behavior, identifying signs of stress or illness for timely intervention.
- Trained new staff on proper handling techniques and facility protocols.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
Pro Shop Attendant
Oak Meadow Country Club
Evansville, IN
03.2021 - 08.2024
- Provided exceptional customer service to enhance guest experiences at the pro shop.
- Assisted with equipment rentals and ensured proper maintenance of golf gear.
- Managed inventory levels and organized merchandise displays to optimize sales.
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
Private Swim Instructor
Self Employed
Evansville, IN
05.2019 - 08.2024
- Developed personalized swim lesson plans tailored to individual student needs and goals.
- Assessed swimmer progress and provided constructive feedback to enhance technique and performance.
- Established strong relationships with students and families, resulting in high retention rates and referrals.
- Facilitated stroke refinement for advanced swimmers by closely analyzing technique issues and providing targeted guidance.
- Provided a comfortable learning environment for students with diverse needs, adapting teaching techniques accordingly.
Assistant Swim Coach
Oak Meadow Country Club
Evansville, IN
05.2020 - 07.2024
- Collaborated with head coach to create seasonal competition strategies.
- Developed training programs to enhance swimmer performance and technique.
- Conducted individual assessments to tailor coaching techniques for each athlete.
- Led team-building activities to foster camaraderie and enhance team dynamics.
- Organized and implemented effective teaching strategies for students as young as 3 years old.
Lifeguard
Oak Meadow Country Club
Evansville, IN
05.2019 - 08.2021
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted regular safety drills and emergency response training for staff members.
- Responded promptly to emergencies, providing first aid and CPR.
- Developed strong relationships with members, promoting a welcoming atmosphere at the country club.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Kinesiology
University of Kentucky
Lexington, KY05-2027
Skills
- Safety monitoring
- Record keeping
- Teamwork and collaboration
- Animal care procedures
- Oral communication
- Honest and dependable
- Trustworthy caregiver
Timeline
Kennel Attendant
Central Kentucky Pet Resort
04.2025 - Current
Pro Shop Attendant
Oak Meadow Country Club
03.2021 - 08.2024
Assistant Swim Coach
Oak Meadow Country Club
05.2020 - 07.2024
Private Swim Instructor
Self Employed
05.2019 - 08.2024
Lifeguard
Oak Meadow Country Club
05.2019 - 08.2021
Bachelor of Science - Kinesiology
University of Kentucky