Aubrynn Harrison
LOUISVILLE
Summary
Developed leadership and team coordination skills in fast-paced coffee shop environment, ready to transition into new field. Skilled in managing operations and ensuring exceptional customer service, with focus on efficiency and quality. Seeking to apply these transferable skills to contribute effectively in a new professional setting. Through my learned skills I've learned to stay adaptable in adverse situations, and remain patient, work together with a team, and prioritize punctuality.
Overview
4
4
years of professional experience
Work History
Barista Shift Supervisor
7 Brew LLC
03.2024 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Front of House Employee
Chickfila LLC
11.2021 - 01.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Education
No Degree - Biology
University of Louisville
Louisville, KY05-2028
Skills
- Critical thinking
- Attention to detail
- Customer service
- Team collaboration
- POS system operation
- Adaptability to change
Timeline
Barista Shift Supervisor
7 Brew LLC
03.2024 - Current
Front of House Employee
Chickfila LLC
11.2021 - 01.2025
No Degree - Biology
University of Louisville
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