Summary
Overview
Work History
Education
Skills
Licensure
Leadership And Education
Volunteer Work And Community Engagement
Awards
References
Timeline
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Audrey Ackman

Audrey Ackman

Louisville

Summary

Compassionate and results-driven RN Case Manager with over 5 years of diverse experience in veteran-centered care, chronic disease education, and med-surg pediatrics. Adept at coordinating multidisciplinary care, empowering patients through education, and improving outcomes for complex populations. Proven ability to manage caseloads, conduct comprehensive assessments, and deliver holistic care in both clinical and home-based settings.

Overview

5
5
years of professional experience

Work History

Home Based Primary Care RN

Veterans Affairs
Louisville
06.2024 - 07.2025
  • Deliver direct nursing care to homebound veterans; manage acute and chronic health needs across age spectrum
  • Perform head-to-toe assessments, draw labs, administer medications, and monitor disease progression
  • Educate patients and caregivers on COPD, diabetes, wound care, and medication adherence
  • Develop and revise care plans with interdisciplinary teams to ensure continuity and quality of care
  • Lead home oxygen audits and represent program outcomes in facility-wide meetings

RN Case Manager

Greenwood VA Medical Center
Louisville
06.2022 - 06.2024
  • Led veteran education on chronic disease self-management (diabetes, hypertension, COPD)
  • Facilitated hospital/ER transitions by performing timely follow-ups, medication reconciliations, and risk assessments
  • Triage patients in person and via phone, coordinating appointments and escalating care as needed
  • Delivered patient and family education on use of glucometers, BP cuffs, and inhalers
  • Administered vaccines, removed sutures/staples, performed ear lavages and other minor procedures
  • Collaborated with interdisciplinary teams to reduce hospital readmissions

School RN / COVID-19 Contact Tracer

Louisville Male High School
Louisville
08.2021 - 05.2022
  • Managed chronic conditions in students; administered meds and performed assessments
  • Led COVID-19 testing, contact tracing, and outbreak response efforts
  • Trained school staff to assist medically fragile students off campus

Bedside RN

Norton Children’s Hospital
Louisville
06.2020 - 08.2021
  • Cared for pediatric patients with medical, surgical, and behavioral health needs (0–18 years)
  • Managed trach care, G/J-tubes, wound drains, and IV/PICC lines
  • Educated families on asthma, insulin use, wound care, and discharge planning
  • Partnered with a multidisciplinary team including social workers, dietitians, and therapists
  • Served as RN Preceptor to new staff and nursing students

Leadership Practicum – Safe Sleep Initiative

Norton Children’s Hospital
03.2020 - 04.2020
  • Created and implemented unit-wide infant safe sleep education for nurses and families
  • Reduced infant sleep-related incidents through hands-on training and patient handouts

Education

Master of Science - Nursing

University of Louisville
Louisville, KY
05.2020

Bachelor of Science - Nursing

University of Louisville
Louisville, KY

B.S. - Child & Family Studies

Eastern Kentucky University
Richmond, KY
12.2017

Skills

  • CPR/BLS Certified
  • care plan development
  • medication administration
  • interdisciplinary collaboration
  • patient education
  • healthcare compliance
  • data documentation
  • effective communication
  • team leadership
  • problem solving
  • time management
  • Clinical judgment
  • Health promotion
  • Community health
  • Compassion and empathy
  • Geriatric care
  • EPIC
  • CPRS (VA)
  • Vista
  • Chronic Care Management
  • Motivational Interviewing
  • Home Health Protocols
  • Microsoft Office
  • Telehealth Platforms
  • Direct nursing care
  • Precepting
  • Physical assessments
  • Immunization skills
  • Feeding pumps
  • Emotional intelligence
  • Collecting vitals
  • Palliative care awareness
  • Removing sutures

Licensure

  • Licensure, Licensed Registered Nurse, 1167960, Kentucky, 10/31/25

Leadership And Education

  • Chair, Governance Council, VA Greenwood Clinic, 03/24, Present, Led monthly meetings to identify and address clinic-wide concerns, Collaborated with nurse managers to implement policy and process changes, Facilitated staff education on new procedures and performance metrics
  • Diabetes Educator, Veterans Affairs, 06/22, Present, Designed and delivered monthly diabetes education classes for newly diagnosed veterans, Explained medication regimens, dietary management, and long-term care strategies, Provided support to families and caregivers managing chronic illness
  • Leadership Practicum, Safe Sleep Initiative, Norton Children’s Hospital, 03/20, 04/20, Created and implemented unit-wide infant safe sleep education for nurses and families, Reduced infant sleep-related incidents through hands-on training and patient handouts

Volunteer Work And Community Engagement

  • Medical Mission Lead, Ecuador, 03/25, Led triage, assessed patients, administered meds
  • VA 2K Walk Organizer, 05/23, Coordinated event to support homeless veterans
  • Mentor & Youth Group Leader, 2017-2019, Facilitated trauma coping workshops and faith-based mentoring

Awards

  • Norton Scholar, University of Louisville, 2019-2020
  • Dean’s List & President’s List, EKU, 2013-2017
  • National Collegiate Scholar, Not Provided

References

Available upon request

Timeline

Home Based Primary Care RN

Veterans Affairs
06.2024 - 07.2025

RN Case Manager

Greenwood VA Medical Center
06.2022 - 06.2024

School RN / COVID-19 Contact Tracer

Louisville Male High School
08.2021 - 05.2022

Bedside RN

Norton Children’s Hospital
06.2020 - 08.2021

Leadership Practicum – Safe Sleep Initiative

Norton Children’s Hospital
03.2020 - 04.2020

Master of Science - Nursing

University of Louisville

Bachelor of Science - Nursing

University of Louisville

B.S. - Child & Family Studies

Eastern Kentucky University
Audrey Ackman