Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

AUDREY B. COWHERD

Nicholasville

Summary

Dedicated professional with over 12 years of experience in the hospitality industry, seeking to leverage strong interpersonal and organizational skills as a marketing assistant at Castle & Key. Proven ability to manage multiple tasks efficiently while maintaining high standards of service. Committed to contributing to team success and enhancing customer engagement through effective marketing strategies.

Overview

14
14
years of professional experience

Work History

Corporate Suites Server

Keeneland Hospitality
04.2014 - Current
  • Ensure high-level of service for high-end clientele (i.e Alltech, Maker's Mark, Coolmore Farms, Godolphin)
  • Assist in private event planning
  • Arrange suites according to suite owner's personal needs
  • Extensive training on food and spirits
  • Handle and organize credit cards and cash payments
  • Train new employees on Keeneland policies and procedures

Bartender and Server

Texas Roadhouse
07.2013 - Current
  • Responsible for guest engagement to increase regular clientele base
  • Managing bar-top guest experience, drink orders, and cleanliness
  • Train new bar staff on job expectations and bar knowledge
  • Convey corporate mission, vision, and standards to guests
  • Bartending/cocktail knowledge
  • Manage cash drawers
  • Responsible for weekly bar and liquor inventory including orders with multiple vendors

Bridal Consultant

David's Bridal
08.2011 - 07.2013
  • Create personalized experience for brides
  • Manage orders and inventory of each bride or bridal party member
  • Up-selling clients to complete bridal packages
  • Management of family relationship dynamics to ensure 100% customer satisfaction

Education

Lexington - Communications

BLUEGRASS COMMUNITY & TECHNICAL COLLEGE
Lexington

Skills

  • Customer Service
  • Creative Thinking
  • Multi-Tasking
  • Organizational Skills
  • Time Management
  • Problem-Solving
  • Vast Knowledge of Beer, Wine, & Spirits
  • Sales & Marketing Strategies
  • Proficient with Microsoft Office Suite & POS applications

References

References available upon request.

Timeline

Corporate Suites Server

Keeneland Hospitality
04.2014 - Current

Bartender and Server

Texas Roadhouse
07.2013 - Current

Bridal Consultant

David's Bridal
08.2011 - 07.2013

Lexington - Communications

BLUEGRASS COMMUNITY & TECHNICAL COLLEGE
AUDREY B. COWHERD