Austin Duncan
Pine Knot
Summary
Innovative educator with a proven track record in lesson planning and classroom management. Skilled in communication and problem-solving, dedicated to creating inclusive learning experiences that drive student engagement and success.
Overview
9
9
years of professional experience
Work History
Elementary Teacher
Pine Knot Intermediate School
07.2023 - Current
- Designed engaging lesson plans that promote student participation and understanding.
- Implemented classroom management strategies to maintain a positive learning environment.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Collaborated with colleagues to develop interdisciplinary projects that enhance curriculum relevance.
- Developed strong relationships with students and their families through consistent communication and involvement in school events.
- Supported special education inclusion efforts by adapting lessons and working closely with specialists to meet individual student needs.
Barista
Gather Coffee Company
06.2025 - Current
- Crafted high-quality beverages using espresso machines and manual brewing techniques.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Maintained cleanliness and organization of workspaces, adhering to health and safety standards.
- Assisted in training new baristas on beverage preparation and company protocols.
Storage Specialist
U-Haul
09.2022 - 06.2023
- Managed inventory control processes to optimize storage space and improve accessibility.
- Implemented safety protocols for equipment operation, enhancing team compliance and reducing incidents.
- Trained new staff on operational procedures, fostering a collaborative and efficient work environment.
- Improved overall performance of storage infrastructure through routine maintenance.
- Coordinated with management to establish best practices for customer service and satisfaction in storage solutions.
Store Manager
Storage Sense
10.2021 - 09.2022
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Enhanced customer experience by resolving issues promptly and fostering positive relationships.
- Led team meetings to communicate objectives, inspire collaboration, and address challenges.
- Developed marketing strategies to increase foot traffic and drive sales growth.
CSA
Brighter Futures Therapy Center
05.2021 - 09.2021
- Conducted data collection and analysis to track client progress and inform adjustments.
- Implemented individualized treatment plans to support clients with behavioral challenges.
- Monitored client interactions to ensure adherence to safety protocols and ethical standards.
- Developed engaging activities that promote skill acquisition and social interaction among clients.
Customer Service Representative
Kroger
09.2017 - 01.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on product knowledge and customer interaction techniques.
- Maintained accurate records of customer interactions and transactions using point-of-sale systems.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Rank 1 Certification - Principalship
University of The Cumberlands
Williamsburg, KY12.2026
Master of Arts - Teaching
University of The Cumberlands
Williamsburg, KY12.2024
Bachelor of Arts - Sociology & Criminology
Western Kentucky University
Bowling Green, KY05.2022
Timeline
Barista
Gather Coffee Company
06.2025 - Current
Elementary Teacher
Pine Knot Intermediate School
07.2023 - Current
Storage Specialist
U-Haul
09.2022 - 06.2023
Store Manager
Storage Sense
10.2021 - 09.2022
CSA
Brighter Futures Therapy Center
05.2021 - 09.2021
Customer Service Representative
Kroger
09.2017 - 01.2022
Rank 1 Certification - Principalship
University of The Cumberlands
Master of Arts - Teaching
University of The Cumberlands
Bachelor of Arts - Sociology & Criminology
Western Kentucky University