Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Stamper

Richmond

Summary

Dynamic and reliable professional with a strong work ethic and proven expertise in vehicle maintenance and towing operations at Classic Towing and Recovery. Adept at problem-solving and delivering exceptional customer service, I excel in high-pressure situations, ensuring safety and efficiency in all tasks while maintaining a commitment to quality and teamwork.

Overview

7
7
years of professional experience

Work History

Tow Truck Driver

Classic Towing and Recovery
12.2024 - Current

Hauling broke down cars and trucks, jump starts, unlock cars, winch outs, repos, working wrecks,

  • Responded swiftly to emergency calls, demonstrating strong problem-solving skills in high-pressure situations.
  • Operated tow trucks to safely transport vehicles from roadside incidents.
  • Communicated effectively with dispatch and customers to provide timely updates on towing status.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Secured vehicle to tow truck and checked all attachments for safe operation.

Mechanic

Meade Tractor
10.2023 - 06.2024

I worked on lawn mowers, compact tractors and stihl equipment i had to diagnose issues and repair those issues

  • Diagnosed mechanical issues using diagnostic tools and software to identify necessary repairs.
  • Performed routine maintenance on a variety of agricultural machinery, ensuring optimal performance.
  • Conducted quality assurance checks on repaired equipment to ensure compliance with safety standards.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Lube Service Technician

Jack Burford Chevrolet
02.2023 - 10.2023
  • Performed oil changes and fluid checks to ensure vehicle performance and reliability.
  • Maintained cleanliness of service area and tools for optimal operational efficiency.
  • Assisted in diagnosing vehicle issues to support lead technicians in repairs.
  • Implemented safety protocols during service procedures to minimize risks and ensure compliance.
  • Adhered to manufacturer specifications during service tasks, ensuring quality standards were met.

Front Desk Receptionist

Comfort Suites Hotel
02.2021 - 10.2023
  • Greeted guests warmly and efficiently checked in/out to enhance customer experience.
  • Managed phone inquiries, providing accurate information about hotel services and amenities.
  • Coordinated reservations using property management system to ensure guest satisfaction.
  • Maintained lobby area, ensuring cleanliness and organization for optimal first impressions.
  • Assisted guests with requests, resolving issues promptly to ensure a positive stay.
  • Processed payments accurately, maintaining precise financial records for daily transactions.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.

Tire Technician

Walmart
11.2021 - 01.2023
  • Performed tire installations and rotations efficiently to ensure customer safety and satisfaction.
  • Conducted thorough inspections of tires for wear and damage, providing recommendations for replacements.
  • Utilized diagnostic tools to assess tire pressure and alignment, enhancing vehicle performance.
  • Assisted customers in selecting suitable tires based on vehicle specifications and driving needs.
  • Maintained cleanliness and organization of work area, promoting a safe working environment.
  • Trained new technicians on best practices for tire maintenance and safety protocols.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.

Parts Specialist

Oreily's Auto Parts
01.2020 - 10.2021
  • Assisted customers in identifying and sourcing automotive parts for diverse vehicle models.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of parts.
  • Utilized point-of-sale systems to process transactions efficiently and maintain customer satisfaction.
  • Provided technical support by troubleshooting parts compatibility issues for customers and colleagues.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.

Public Works Employee

City Of Fort Mitchell
06.2019 - 08.2019
  • Conducted routine inspections of city infrastructure to identify maintenance needs.
  • Collaborated with team members to perform street maintenance and repair tasks efficiently.
  • Supported community events by setting up and dismantling equipment as needed.
  • Enhanced public safety by maintaining roads, sidewalks, and other infrastructure in optimal condition.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Mowed yards and trimmed trees

Education

High School Diploma - Automotive

Lee County High School
Beattyville, KY
04.2020

Skills

  • Strong work ethic
  • Towing equipment operation
  • Safe driving practices
  • Customer service
  • Vehicle maintenance and repair
  • Roadside assistance
  • Accident clearing
  • Forklift operation
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Reliability
  • Hard worker
  • Fast learner

Timeline

Tow Truck Driver

Classic Towing and Recovery
12.2024 - Current

Mechanic

Meade Tractor
10.2023 - 06.2024

Lube Service Technician

Jack Burford Chevrolet
02.2023 - 10.2023

Tire Technician

Walmart
11.2021 - 01.2023

Front Desk Receptionist

Comfort Suites Hotel
02.2021 - 10.2023

Parts Specialist

Oreily's Auto Parts
01.2020 - 10.2021

Public Works Employee

City Of Fort Mitchell
06.2019 - 08.2019

High School Diploma - Automotive

Lee County High School
Austin Stamper