Austin Watkins
Benton
Summary
Dependable professional with experience in equipment operation within industrial settings. Proficient in troubleshooting, preventive maintenance, and safe machinery operation. Strong background in customer service, sales management, problem-solving, and teamwork, ensuring workplace safety. Demonstrated reliability and efficiency in adapting to diverse responsibilities across industrial and service environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Manager/Technician
Marshall county golf carts
Benton
01.2016 - Current
- Sales Manager and Technician with experience in customer service, retail sales, inventory management, and golf cart repair. Skilled in diagnosing mechanical and electrical issues, performing maintenance and upgrades, managing customer relationships.
- Diagnosed and repaired electric and gas-powered golf carts, ensuring functionality of batteries, electrical systems, brakes, steering, and drivetrains.
- Installed custom upgrades and accessories such as lights, lift kits, wheels, seats, and audio systems, enhancing customer satisfaction and product value.
- Trained staff on product knowledge and sales techniques, improving team capability in service procedures and customer interactions.
Production/Shipping & Receiving/Raw Materials
CC Metals and Alloys, LLC
Calvert City
08.2008 - 10.2015
- Monitored and operated electric arc furnaces and related production equipment to ensure optimal ferroalloy manufacturing operations.
- Loaded materials and ensured continuous production flow in high-temperature industrial environment, supporting overall operational efficiency.
- Operated heavy equipment, including loaders, forklifts, railcars, and material-handling machinery to transport products.
- Collaborated with operations, maintenance, and supervisory personnel to achieve production goals and enhance plant efficiency.
- Followed strict safety procedures, lockout/tagout practices, in an industrial plant setting.
Deckhand
Green Turtle Bay
Grand Rivers
05.2006 - 06.2008
- Supported customers with docking, fueling, and boating services.
- Supported marina operations and vessel maintenance to ensure optimal functionality and safety.
- Ensured cleanliness and safety of marina facilities, contributing to a welcoming environment for customers.
- Executed routine maintenance and groundskeeping to uphold marina standards and enhance overall appearance.
Education
High School Diploma -
Livingston County High School
06-2008
Skills
- Industrial plant operations
- OSHA compliance
- Communication skills
- Power tool operation
- Warehouse management
- Electrical expertise
- NetSuite proficiency
- Customer service and support
- Machine troubleshooting
- Leadership abilities
- Organizational skills
- Accounting and mathematics
- Time management
- CRM software proficiency
- Sales management
Certification
- Forklift Certification, 09/01/08, Present
- Driver's License
Additional Information
Authorized to work in the US for any employer
References
- Scott Lampkins, 270 525 6990, Owner of Solid Rock
- Kevin Allen, 270 205 1402, Superintendent at Westlake
- Gary Joiner, 270 906 5793, Former plant manager at CC Metals
- Rick Faughn, 270 703 4267, Superintendent at CC Metals
Languages
English
Timeline
Sales Manager/Technician
Marshall county golf carts
01.2016 - Current
Production/Shipping & Receiving/Raw Materials
CC Metals and Alloys, LLC
08.2008 - 10.2015
Deckhand
Green Turtle Bay
05.2006 - 06.2008
High School Diploma -
Livingston County High School