Summary
Overview
Work History
Education
Skills
Timeline
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Austin K Swinney

Louisville

Summary

Dynamic and detail-oriented professional with experience at FedEx Ground, excelling in heavy lifting and warehouse safety. Proven ability to enhance operational efficiency through effective package sorting and organization. Strong team player with excellent problem-solving skills, consistently meeting goals and ensuring a safe, productive work environment.

Reliable and organized individual with positive, upbeat attitude. Understands importance of efficiency and accuracy in handling packages and possesses strong physical stamina and basic computer skills. Committed to ensuring timely and precise deliveries to enhance operational productivity.

Overview

2
2
years of professional experience

Work History

Warehouse Package Handler

FedEx:Ground
08.2024 - 06.2025
  • Operated material handling equipment to safely transport packages within warehouse environment.
  • Assisted in sorting, labeling, and organizing packages for efficient processing and delivery.
  • Maintained cleanliness and organization of work area to ensure a safe working environment.
  • Collaborated with team members to meet daily operational goals and deadlines.
  • Followed safety protocols and guidelines to minimize risks during warehouse activities.
  • Learned proper techniques for lifting and handling packages to prevent injury and damage.
  • Adapted quickly to changing priorities in fast-paced warehouse operations.

Customer Service Cashier

Speedway Gas Station
06.2023 - 02.2024
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling and customer service.
  • Assisted customers with product inquiries, providing knowledgeable recommendations to enhance their shopping experience.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
  • Resolved customer complaints promptly, utilizing conflict resolution skills to ensure satisfaction and loyalty.
  • Monitored inventory levels at cashier station, alerting management of low stock items for timely replenishment.
  • Adhered to company policies and procedures for cash management, ensuring compliance with financial regulations.
  • Developed familiarity with store promotions and sales, effectively communicating details to customers to drive engagement.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

High School Diploma -

Seneca High School
Louisville, KY

Skills

  • Heavy lifting
  • Shipping and receiving
  • Loading and unloading
  • Hand-eye coordination
  • Package scanning
  • Labeling packages
  • Warehouse safety
  • Material stacking
  • Truck loading and unloading
  • Package unloading
  • Sorting packages

Timeline

Warehouse Package Handler

FedEx:Ground
08.2024 - 06.2025

Customer Service Cashier

Speedway Gas Station
06.2023 - 02.2024

High School Diploma -

Seneca High School

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Austin K Swinney