Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumnn DeShazo

Elizabethtown

Summary

Driven associate with comprehensive experience in customer engagement and product knowledge. Displays strong interpersonal skills, coupled with the ability to help answer customers' questions and find solutions to their problems effectively. Hardworking and punctual individual looking to grow in cutomer service and the beauty industry.

Overview

5
5
years of professional experience

Work History

Tanning Consultant

Suntancity
Elizabethtown
01.2025 - Current
  • Explained the benefits of using different types of tanning beds and lotions.
  • Kept detailed records of customer visits, purchases, and payments received.
  • Followed up with customers after each visit to ensure satisfaction with services rendered.
  • Assisted customers with selecting the most suitable tanning package for their needs.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Educated customers on proper use of equipment and safety procedures for tanning beds.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Greeted customers and provided information about tanning services.
  • Processed payments from customers using cash registers or POS systems.
  • Participated in ongoing education on tanning products, equipment, and safety protocols.
  • Updated client records with session details and preferences for personalized service.
  • Ensured compliance with state and local tanning regulations and guidelines.
  • Created a welcoming atmosphere in the salon to enhance client experience.
  • Assisted clients in selecting appropriate tanning packages based on their skin type and tanning goals.
  • Maintained cleanliness and sanitation of tanning beds and salon environment to ensure client safety.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Cleaned and sanitized tanning beds and rooms.
  • Trained new staff on tanning salon procedures, customer service, and sales techniques.
  • Provided thorough instructions on tanning bed operation and safety precautions to clients.
  • Developed and maintained relationships with clients to encourage repeat business and referrals.
  • Promoted and sold eyewear and swimwear products.
  • Led tours of the tanning facility for new clients, highlighting services and amenities.
  • Educated clients on the use of tanning lotions and products to enhance tanning results.
  • Maintained knowledge of current sales, promotions and policies and answered customer questions.
  • Conducted skin type assessments to recommend safe tanning practices and prevent overexposure.
  • Processed sales transactions and handled cash and credit card payments accurately.

Cashier

Hobby Lobby
Sylacauga
07.2020 - 05.2025
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Sales Associate

Popshelf
Elizabethtown
03.2023 - 01.2025
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Greeted customers to determine wants or needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Recommended, selected and located merchandise based on customer desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged customers in friendly, professional dialogue to determine needs.

Cashier

At Home Decor Superstore
Elizabethtown
08.2022 - 03.2023
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Connections Academy
Alabama
05-2022

Cosmetology - Cosmetology

Empire Beauty School
Elizabethtown, KY

Skills

  • Customer service
  • Product knowledge
  • Staff collaboration
  • Multitasking
  • Effective communication
  • Organizational skills
  • Client relationship building
  • Cleaning & sanitation

Timeline

Tanning Consultant

Suntancity
01.2025 - Current

Sales Associate

Popshelf
03.2023 - 01.2025

Cashier

At Home Decor Superstore
08.2022 - 03.2023

Cashier

Hobby Lobby
07.2020 - 05.2025

High School Diploma -

Connections Academy

Cosmetology - Cosmetology

Empire Beauty School

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Autumnn DeShazo