Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Certificates

Ayden Smythe

World Market
Richmond
4
years of professional experience

Dynamic Sales Associate with a proven track record at Old Navy and World Market, excelling in customer service. Skilled in POS system operation and enhancing customer experiences through effective problem-solving. Committed to maintaining high standards and achieving customer satisfaction in fast-paced environments.

Work History

Sales Associate

1 Year 2 Months
World Market | 08.2025 - Current
  • Process transactions accurately using point-of-sale system.
  • Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Use in-store system to locate inventory and place special orders for customers.
  • Replenish merchandise, organize stockroom, and maintain sales floor presentation.
  • Support visual merchandising updates to align displays with store standards.
  • Package merchandise with proper materials to prevent damage during transit for ship-from-store items.
  • Resolve customer complaints with patience and understanding, restoring customer confidence.

Sales Associate

2 Years 5 Months
Old Navy | 03.2023 - 08.2025
  • Assisted customers with product selection, style recommendations, and checkout support
  • Replenished merchandise, organized stockroom, and maintained sales floor presentation
  • Maintained clean, organized shopping areas to enhance customer experience
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Associate of Applied Science - Information Technology

Bluegrass Community And Technical College | Lexington, KY | 12-2028
  • Relevant Coursework: Introduction to Computers, Computational Thinking, Computer Hardware and Software, Introduction to Networks, and Security Fundamentals.
  • Awarded Certificates: A+ Prep, Net+ Prep and Computer Tech Basic

Skills

Customer service
Problem-solving skills
Flexible schedule
Computer skills
Conflict resolution
POS system operation
Shipment processing

Accomplishments

  • Promoted to Badge Associate after only 3 months for exceptional performance at World Market.

Timeline

Sales Associate

World Market
08.2025 - CurrentRead More

Sales Associate

Old Navy
03.2023 - 08.2025Read More

Bluegrass Community And Technical College

Associate of Applied Science from Information Technology
Read More

Certificates

Certificates in Computer Tech Basic, Net+ Prep , A+ prep

Ayden Smythe