Professional Summary
Overview
Work History
Education
Skills
Timeline

Bailey Board

SCRTC
Brownsville
9
years of professional experience

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Work History

Foreman-Broadband Plant/Customer Support Technician

5 Years 10 Months
SCRTC | 2020.10 - Current
  • Coordinated communication with various departments to ensure timely completion of tasks.
  • Training and assisting a group of technicians to company standard.
  • Led project planning sessions to allocate resources effectively and establish clear timelines for completion.
  • Coordinated workflow among team members to maximize productivity and efficiency on job sites.
  • Constant communication with customers and public to answer, handle, and resolve all issues and concerns.

Line Technician

5 Months
SCRTC | 2020.05 - 2020.10
  • Tracked time and materials for service/work orders to support accurate billing and record-keeping.
  • Installed and maintained telecommunications equipment to ensure optimal performance.
  • Engaged with subscribers daily to address service questions and resolve issues.

Pre-loader

1 Year 6 Months
UPS | 2018.10 - 2020.04
  • Executed company instructions for item placement based on special requests.
  • Inspected incoming and outgoing shipments, rejecting damaged items and documenting discrepancies to ensure accurate inventory records.
  • Reviewed OSHA safety standards to identify potential hazards in the workplace.
  • Ensured accurate sorting of packages to optimize delivery routes and minimize delays.

Human Resources Clerk

1 Year
Houchens Industries | 2017.10 - 2018.10
  • Supported onboarding/offboarding processes by managing new hire paperwork, conducting background checks, and updating company policies to ensure compliance.
  • Assisted HR staff with recruitment activities, including job openings and processing applications.
  • Collaborated with HR staff on recruitment activities, handling job openings and processing applications to streamline candidate selection.
  • Provided administrative support through efficient filing, scanning, and record retention to enhance organization and accessibility.

Education

Bachelor of Science - Business Administration/Human Resources

SKYCTC | Bowling Green, KY | 2018-12

2017 SKYCTC Student of the Year Scholarship Recipient

2017-2018 SKYCTC Honor Roll

Bachelor of Science - Business Administration

University of The Cumberlands | Williamsburg, KY | 2019-12
GPA: 3.7 GPA upon graduation.

Bachelor of Science

Southwest Wisconsin Tech. College | Glasgow, KY | 2024-04

Leadership Academy

Bachelor of Science

National Association of Safety Professionals | Glasgow, KY | 2025-01

10- Hour General Industry

Bachelor of Science

University of Kentucky | Glasgow, KY | 2025-08

Basic Work Zone Traffic Control and Flagger Qualifications

Adult And Pediatric First Aid/CPR/AED

American Red Cross Training Services | Glasgow, KY | 2026-05

Skills

Safety and Regulation Compliance
Crew Leadership
Clear Public Communication
Problem Resolution
Project Management
Decision-Making
Team Leadership
Adaptability
Effective Communication

Timeline

Foreman-Broadband Plant/Customer Support Technician

SCRTC
2020.10 - CurrentRead More

Line Technician

SCRTC
2020.05 - 2020.10Read More

Pre-loader

UPS
2018.10 - 2020.04Read More

Human Resources Clerk

Houchens Industries
2017.10 - 2018.10Read More

University of The Cumberlands

Bachelor of Science from Business Administration
Read More

SKYCTC

Bachelor of Science from Business Administration/Human Resources
Read More

Southwest Wisconsin Tech. College

Bachelor of Science
Read More

National Association of Safety Professionals

Bachelor of Science
Read More

University of Kentucky

Bachelor of Science
Read More

American Red Cross Training Services

Adult And Pediatric First Aid/CPR/AED
Read More
Bailey Board