Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bambi Case

Dana

Summary

At Mountain Comprehensive Care, I spearheaded clinic efficiency enhancements and significantly improved patient understanding and outcomes through educational material development. My expertise in HIPAA compliance and exceptional team collaboration skills have been pivotal in optimizing healthcare delivery. Achievements include reducing patient wait times and pioneering trauma-informed care practices, underscoring my adaptability and commitment to excellence in patient care coordination.

Experienced with managing clinic operations and improving patient care processes. Utilizes organizational and communication skills to enhance team coordination and clinic efficiency. Track record of successfully implementing procedures that streamline workflow and improve patient satisfaction.

Diligent with solid background in clinic coordination. Effectively managed daily operations and enhanced patient flow, contributing to improved clinic efficiency. Demonstrated strong organizational and communication skills, ensuring seamless collaboration among healthcare professionals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Outpatient Clinic Coordinator

Mountain Comprehensive Care Center
07.2023 - Current
  • Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
  • Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
  • Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
  • Reduced patient wait times through effective management of patient flow and resource allocation.

Trauma Therapist

Mountain Comprehensive Care Center
12.2022 - 07.2023
  • Supported clients in processing traumatic memories using EMDR techniques, promoting healthier emotional responses and reduced distress levels.
  • Established rapport with clients through empathetic listening and genuine understanding, cultivating trust and openness during therapy sessions.
  • Contributed to ongoing professional development within the field by attending conferences, workshops, and seminars on trauma-informed care practices.
  • Advised families on supportive strategies for aiding loved ones recovering from trauma events or PTSD symptoms at home.

Outpatient Therapist

Mountain Comprehensive Care
11.2016 - 01.2022
  • Documented client progress and maintained confidential records.
  • Strengthened communication between patients, families, and medical professionals by collaborating with multidisciplinary teams for comprehensive care.
  • Collaborated with community resources to connect clients with additional support services such as housing assistance or vocational training programs.
  • Improved patient outcomes through the implementation of evidence-based therapeutic interventions tailored to each client''s needs.
  • Conducted thorough assessments for new patients, identifying appropriate diagnoses and developing targeted treatment goals.
  • Developed treatment plans to address individual client needs.

Education

Masters of Education - Human Development

Lindsey Wilson College
Columbia, KY
12-2017

Bachelor of Arts - Human Services

Lindsey Wilson College
Columbia, KY
12-2015

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Insurance verification
  • Patient care coordination
  • Appointment scheduling
  • HIPAA regulations
  • Critical thinking
  • Team collaboration
  • Time management proficiency
  • Teamwork and collaboration
  • Multitasking
  • Active listening
  • Organizational skills
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Adaptability

Accomplishments

Licensed Professional Mental Health Counseling Associate in KY

Timeline

Outpatient Clinic Coordinator

Mountain Comprehensive Care Center
07.2023 - Current

Trauma Therapist

Mountain Comprehensive Care Center
12.2022 - 07.2023

Outpatient Therapist

Mountain Comprehensive Care
11.2016 - 01.2022

Masters of Education - Human Development

Lindsey Wilson College

Bachelor of Arts - Human Services

Lindsey Wilson College
Bambi Case