Barbara beam
Bardstown
Summary
Dynamic Kentucky licensed cosmetologist and strong leader with a proven track record at Supercuts and SmartStyle. Excelled in client consultation and hair styling techniques, enhancing client satisfaction and building a loyal clientele. Demonstrated expertise in relationship management and staff development, significantly improving service offerings and operational efficiency.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Hairstylist
Supercuts
06.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Hair Salon Manager
SmartStyle
01.2006 - 05.2021
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
- Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
Education
No Degree - Medical Billing And Coding
Elizabethtown Community And Technical College
Elizabethtown, KY05-2025
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Kentucky licensed cosmetologist
- Strong leader
Timeline
Hairstylist
Supercuts
06.2021 - Current
Hair Salon Manager
SmartStyle
01.2006 - 05.2021
No Degree - Medical Billing And Coding
Elizabethtown Community And Technical College
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