RONANDO BODDEN
West Bay,Grand Cayman
Summary
Recent graduate and IT intern with practical experience at Cayman Islands Government, specializing in troubleshooting and technical support. Demonstrated proficiency in network configuration and maintenance, contributing to enhanced system performance. Strong collaborative skills and proactive approach ensure high levels of user satisfaction. Ready to apply technical expertise in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Intern
Cayman Islands Government - Computer Service Department (CSD) Govt Admin Bldg
George Town, Cayman Islands
07.2025 - 08.2025
- Assisted in troubleshooting hardware and software issues for end-users.
- Collaborated with team members to document technical procedures and support guides.
- Conducted routine maintenance on computers and peripherals to ensure optimal performance.
- Maintained inventory of IT equipment and supplies for efficient resource management.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Monitored system performance to ensure optimal operation and security protocols are met.
- Configured network settings according to specified requirements.
- Collaborated with other team members to deliver high quality results within tight deadlines.
- Supported professionals, conducting technology inventory management to maintain workflow.
- Performed regular backups of critical data to ensure business continuity.
- Provided technical support to end users on various software applications.
- Updated hardware, software, and security protections with latest standards.
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
Intern
Cayman Enterprise City
George Town, Cayman Islands
05.2025 - 06.2025
- Assisted in troubleshooting hardware and software issues for end-users.
- Conducted routine maintenance on computers and peripherals to ensure optimal performance.
- Maintained inventory of IT equipment and supplies for efficient resource management.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Collaborated with other team members to deliver high quality results within tight deadlines.
- Maintained inventory records of all hardware equipment used by the organization.
- Provided technical support to end users on various software applications.
- Updated hardware, software, and security protections with latest standards.
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
Intern
John Gray High School
George Town, Cayman Islands
02.2025 - 05.2025
- Assisted in troubleshooting hardware and software issues for end-users.
- Conducted routine maintenance on computers and peripherals to ensure optimal performance.
- Maintained inventory of IT equipment and supplies for efficient resource management.
- Collaborated with other team members to deliver high quality results within tight deadlines.
- Maintained inventory records of all hardware equipment used by the organization.
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
Servicing & repair Intern
ARcH Automotive
06.2023 - 07.2023
- Inspected tires for damage, wear, and irregularities, and performed repairs.
- Assisted with wheel alignment procedures
- Performed vehicle servicing, including oil changes, tire rotations, fluid checks, and basic repairs
- Supported the team with any other assigned tasks
Agent, Cashiering & stock assistant
Vidette’s Grocery/JN Money Services
06.2022 - 08.2022
- Handled customer transactions and processed payments with excellent customer service
- Organized and stocked inventory items efficiently
- Assisted with any other assigned tasks to support daily operations
Education
ASSOCIATE DEGREE - computer science
UCCI
07.2025
highschool diploma - 9 CXC Passes - Grade 1 & 2s
Cayman Academy
George Town06.2023
Skills
- Respectful
- Eager to learn
- Proficient with computers
- Troubleshooting
- Basic programming
- Using a variety of software applications
- Collaborative team player
- Proactive attitude
- Technical support
- Network troubleshooting
- Tech-Savvy
- Social media
- Fast learner
References
References available upon request.
Timeline
Intern
Cayman Islands Government - Computer Service Department (CSD) Govt Admin Bldg
07.2025 - 08.2025
Intern
Cayman Enterprise City
05.2025 - 06.2025
Intern
John Gray High School
02.2025 - 05.2025
Servicing & repair Intern
ARcH Automotive
06.2023 - 07.2023
Agent, Cashiering & stock assistant
Vidette’s Grocery/JN Money Services
06.2022 - 08.2022
ASSOCIATE DEGREE - computer science
UCCI
highschool diploma - 9 CXC Passes - Grade 1 & 2s
Cayman Academy
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