Detail-oriented professional skilled in appointment scheduling, client communication, and billing assistance. Committed to maintaining organized records and managing confidential documents efficiently.
Overview
20
20
years of professional experience
Work History
Secretary
Howard and Howard Attorneys
Edmonton
10.2025 - Current
Coordinated attorney schedules and appointments to optimize workflow.
Maintained organized filing systems for case files and client records.
Assisted in billing processes by preparing invoices and tracking payments.
Engaged with clients to gather information and resolve inquiries efficiently.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Handled confidential documents with discretion.
Operated office equipment such as photocopiers, scanners, and fax machines.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Laboratory Technician
Lanett Pharmaceutical
Seymour
11.2005 - 03.2016
Conducted routine tests on pharmaceutical products for quality assurance.
Maintained and calibrated laboratory equipment to ensure optimal functionality.
Prepared chemical solutions and reagents for experimental procedures.
Recorded and documented test results accurately in laboratory logs.
Assisted in the training of junior lab technicians on standard procedures.
Ensured compliance with safety regulations and laboratory best practices.
Analyzed samples using advanced instruments, providing critical data for research conclusions.
Collected, labeled, and stored lab samples accurately, ensuring compliance with laboratory specifications.
Prepared test samples and obtained and recorded test data in accordance with standards.
Completed lab tests and communicated results to supervising staff.
Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
Recorded test results thoroughly for personnel review.
Ensured that all laboratory areas were kept clean and orderly at all times.
Performed routine maintenance tasks such as cleaning glassware, changing filters.
Provided guidance and support to laboratory technicians to ensure adherence to protocols.
Conducted quality control testing on incoming materials to ensure accuracy of results.
Processed specimens following established protocols while adhering to strict safety standards.
Prepared solutions of reagents for use in experiments according to standard procedures.
Documented all experimental procedures and results in an organized manner for future reference.
Identified potential problems during testing process and took corrective action as necessary.
Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
Participated in regular meetings with staff members to discuss progress on research initiatives.
Provided feedback on product performance based on test results obtained from experiments conducted.
Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
Analyzed data using various software programs including Microsoft Excel and GraphPad Prism.
Developed processes and techniques to improve the efficiency of laboratory operations.
Audited specimen integrity and identification classifications to maintain accurate records.
Prepared lab for daily operations by stocking materials and equipment.
Collected and organized data to perform data analysis and prepare technical reports.
Used time management and adaptability skills to prioritize and run multiple tests.
Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
Attended lab meetings to participate in research discussions.
Performed statistical analysis of test results to identify trends, anomalies, and areas for further investigation.
Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
Utilized aseptic techniques to prevent contamination and ensure the integrity of samples and cultures.
Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
Collaborated with laboratory team to develop and validate new testing procedures, improving efficiency and accuracy.
Interpreted test results and determined need for retesting.
Supplied quality control data for regulatory submissions to support corrective actions.
Reduced occurrence of lab test errors for improved reliability and to avoid the need for retesting.
Reviewed experimental data to catch potential lab errors and correct mistakes.
Education
High School Diploma -
Schwartz Pharmaceutical
Seymour, IN
05.1965
Skills
Appointment scheduling
Document management
Record keeping
Billing support
Office equipment operation
Customer service
Client communication
Affiliations
Active in the church; Choir, Women Group,Bible Studies, Member of Lions Club