Rebecca Fuson
Pineville
Summary
Organized Surgery Scheduling Coordinator with relevant experience in managing surgical schedules, coordinating surgeon availability, and handling patient inquiries. Strengths include strong communication skills, ability to prioritize tasks effectively, and adaptability in fast-paced healthcare environments. Proven track record of improving scheduling efficiency while maintaining high levels of patient satisfaction.
Overview
32
32
years of professional experience
Work History
Surgery Scheduling Coordinator
St Joseph Hospital-London
London
06.2021 - Current
- Maintained an up-to-date list of available operating rooms and equipment for surgical teams.
- Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
- Checked patient insurance and collected pre-authorizations from providers.
- Answered phone calls from prospective patients seeking information about surgical options available at the facility.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Ensured compliance with HIPAA regulations during the scheduling process.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
- Provided technical assistance to medical personnel using the hospital's computerized scheduling system.
- Located scheduling barriers and implemented appropriate solutions.
Medical Records Abstractor
Middlesboro ARH
Middleboro
01.2019 - 09.2020
- Extracts key data and information from patient medical records, ensuring accuracy and completeness, and then enter this data into electronic system for use in research, coding and quality improvement efforts.
- Review patients files, including lab results, radiology reports, physician notes, to identify and extract specific, relevant data points
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Attended meetings with hospital staff regarding current initiatives related to medical records abstraction.
Ophthalmic Medical Technician
Mackey Vision Center
Corbin
02.2017 - 01.2019
- Performed ophthalmic screening and testing in order to provide the ophthalmologist with the information needed to treat eyes and eye disease.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Front Desk Receptionist/Technician
Dr. David Sanford, MD
Middlesboro
04.2013 - 01.2019
- Managed company calendar and scheduled events.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled incoming and outgoing mail and packages.
- Directed patients to rooms, started eye exam by checking vision
- Setting up rooms for testing and procedures.
Medical Records and Health Information Technician
Pineville Community Hospital
Pineville
09.1993 - 04.2013
- Prepared regular reports on the status of records, highlighting any issues or concerns.
- Strictly adhered to confidentiality dictations to safeguard information.
- Reviewed and updated records to ensure accuracy and compliance.
- Processed requests for information, providing prompt and accurate responses to internal and external queries.
- Maintained records of materials using logbooks or computers and generated computerized reports.
- Completed birth certificates for vital statistics.
- Worked closely with physicians to ensure patient records were completed in a timely manner.
Education
Medical Office Technology
Kentucky Tech
Pineville, KY05-1990
Skills
- Surgery scheduling
- Patient coordination
- Insurance verification
- HIPAA compliance
- Scheduling software
- Data entry accuracy
- Problem solving
- Patient communication
- Medical charting
- Patient education
- Office administration
Timeline
Surgery Scheduling Coordinator
St Joseph Hospital-London
06.2021 - Current
Medical Records Abstractor
Middlesboro ARH
01.2019 - 09.2020
Ophthalmic Medical Technician
Mackey Vision Center
02.2017 - 01.2019
Front Desk Receptionist/Technician
Dr. David Sanford, MD
04.2013 - 01.2019
Medical Records and Health Information Technician
Pineville Community Hospital
09.1993 - 04.2013
Medical Office Technology
Kentucky Tech
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