Summary
Overview
Work History
Education
Skills
Timeline
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Becky Hunt

Owensboro

Summary

Dynamic and service-oriented professional with a proven track record at The Brew Bridge, excelling in high-volume environments. Strong multitasking abilities and expertise in alcohol safety led to enhanced customer satisfaction and loyalty. A reliable team player, adept at suggestive selling and resolving conflicts, ensuring memorable experiences for all patrons.

Overview

4
4
years of professional experience

Work History

Bartender

The Brew Bridge
07.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Customer Service Representative

Messenger Inquirer
09.2021 - 12.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Home School
Owensboro, KY
05-2012

Skills

  • Strong multitasking
  • Alcohol safety
  • Customer service
  • Highly reliable
  • Team player attitude
  • Service-oriented mindset
  • Suggestive selling
  • Menu memorization

Timeline

Customer Service Representative

Messenger Inquirer
09.2021 - 12.2022

Bartender

The Brew Bridge
07.2021 - Current

High School Diploma -

Home School

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Becky Hunt