- Enjoy participating in running and weight training for overall physical and mental well-being
- Hiking
- Gardening
- Photography
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- Animal Care
- I like working with my hands and fixing things
- Reading
Belinda Blishak
Louisville
Summary
Results-driven Assistant Manager with a proven track record in customer service and operations management. Expertise in staff training, conflict resolution, and enhancing member satisfaction through streamlined processes.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Planet Fitness
Louisville, KY
08.2023 - Current
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained and mentored new staff on fitness center protocols and customer service standards.
- Assisted in developing promotional strategies to increase membership enrollment and retention.
- Monitored facility cleanliness and equipment maintenance, ensuring a safe environment for members.
- Responded promptly to member inquiries and resolved issues to enhance satisfaction levels.
- Analyzed member feedback to identify areas for service improvement and operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
Lead Sales Associate
Cirilla's
Louisville, KY
01.2022 - 08.2023
- Mentored junior associates to enhance product knowledge and customer service skills.
- Oversaw daily sales operations, ensuring high standards of store presentation and inventory management.
- Implemented promotional displays to drive customer engagement and increase sales volume.
- Analyzed sales data to identify trends and optimize product assortment for customer preferences.
- Trained staff on point-of-sale systems, improving transaction accuracy and speed of service.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Developed training materials to improve team performance and operational efficiency.
House Painter
Terry Blishak Painting
Louisville, KY
10.2018 - 01.2022
- Prepared surfaces by cleaning, sanding, and priming to ensure optimal paint adhesion.
- Applied paint using brushes, rollers, and sprayers with attention to detail for a smooth finish.
- Managed project timelines effectively, ensuring completion within deadlines without compromising quality standards.
- Conducted quality checks post-application, addressing any imperfections to maintain high standards of workmanship.
- Streamlined workflow processes by implementing best practices for efficiency in painting projects across various sites.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
- Skillfully operated power tools such as pressure washers or spray guns for efficient exterior painting projects.
Cashier and Cook
Fishhouse
Louisville, KY
10.2017 - 01.2019
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in training new cashiers on operational procedures and customer engagement strategies.
- Prepared diverse menu items adhering to food safety and sanitation standards.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Oversaw daily kitchen activities, ensuring timely service and quality control.
- Implemented inventory management practices to reduce food waste and costs.
- Enhanced customer satisfaction through consistent quality and presentation of dishes.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Head Hostess
Dittos Grill
Louisville, KY
2016 - 10.2017
- Managed front-of-house operations to ensure smooth guest experiences.
- Trained and supervised staff in customer service excellence and operational efficiency.
- Developed seating strategies to optimize table turnover and enhance guest satisfaction.
- Coordinated reservations and special requests to accommodate diverse clientele needs.
- Collaborated with kitchen staff to streamline communication during peak hours, enhancing service delivery.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
Education
High School Diploma -
Ballard High School
Louisville, KYSkills
- Customer service
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff training and development
- Task delegation
- Goal setting
- Staff management
- Employee scheduling
- Operations management
- Conflict resolution
Interests
Timeline
Assistant Manager
Planet Fitness
08.2023 - Current
Lead Sales Associate
Cirilla's
01.2022 - 08.2023
House Painter
Terry Blishak Painting
10.2018 - 01.2022
Cashier and Cook
Fishhouse
10.2017 - 01.2019
Head Hostess
Dittos Grill
2016 - 10.2017
High School Diploma -
Ballard High School