Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Burton

Somerset

Summary

Knowledgeable pet handler with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions.

Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.

Overview

2026
2026
years of professional experience

Work History

Cashier

Captain D's
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Hotel Front Desk Clerk

Red Roof Inn Franchising
04.2025 - Current
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Streamlined reservations process for improved accuracy and guest experience.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Updated guest records with pertinent information to provide personalized service during their stay.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Answered phone within Number minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.

Cashier

Shell Gas Station
05.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Environmental Services Housekeeper

HHS Environmental Services
05.2020 - 10.2022
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned elevators, glass, and planters in public areas.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Pet Care Volunteer

Self Employed Services
01.1995 - Current
  • Monitored animals'' health closely, promptly reporting any concerns or changes to veterinary staff.
  • Adhered to strict protocols when working with special needs or medically fragile animals, providing them with specialized care as directed.
  • Enhanced animal wellbeing by providing daily care and engaging in enrichment activities.
  • Transported pets safely between locations when required, ensuring they remained calm during transitions.
  • Completed thorough cleaning tasks daily to maintain a hygienic environment for both animals and visitors alike.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Have worked with 100's of feline and K9 pets over the years.

Education

High School Diploma - General Studies

Pulaski County Alternative High School
Somerset, KY
05.2007

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Payment processing
  • Cash register systems
  • Product restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • Point-of-sale system operation
  • Honest and dependable

Timeline

Hotel Front Desk Clerk

Red Roof Inn Franchising
04.2025 - Current

Cashier

Shell Gas Station
05.2022 - Current

Environmental Services Housekeeper

HHS Environmental Services
05.2020 - 10.2022

Pet Care Volunteer

Self Employed Services
01.1995 - Current

Cashier

Captain D's

High School Diploma - General Studies

Pulaski County Alternative High School

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Belinda Burton