Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Benjamin Cady

Cecilia

Summary

Dynamic professional with extensive experience in retail operations at Dollar General, excelling in store management and cash handling. Proven ability in quality assurance and customer service, ensuring compliance and enhancing customer satisfaction. Skilled in inventory management and conflict resolution, consistently contributing to team success and operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Dollar General
Elizabethtown
03.2025 - Current

I've learned a lot about store management while working at this job. Helping with opening and closing the store. Helping other store locations when needed.

Daily duties include Cashiering, Fresh Truck, morning and end of day reports, Dry stocking, Recovering store, putting up new displays, and putting up sales adds.

Cherry Picker Operator

Amazon
Shepherdsville
11.2023 - 12.2024

While working at Amazon, I helped load the trucks with the transship department.

I also drove a cherry picker around, picking customer return items for delivery to the other warehouses.

Production Specialist

NationWide Uniform
Hodgenville
08.2020 - 10.2023

While working at Nationwide Uniform, I helped in the shirts department and shipping. I did quality inspect for the shirts and laid the pockets for sewing.

While in the shipping department I helped load the trucks. Disposal of boxes. Helped with picking and packing.

Compliance Specialist / Workforce

1800 Contacts
Draper
03.2017 - 03.2020

While working at 1-800 contacts. I worked in two departments. The first department was regular Compliance. I handled data entry for faxes of prescriptions sent by customers and doctors. Making sure we’re compliant with current regulations before shipping out orders.

My current role is Digital Compliance. This is similar to the first department. However, I handle more customer service questions and help place order/price matching via text or email.

Emergency Services

The Results Companies
Provo
06.2015 - 03.2016

The Results Companies is a third party company. While working here I was on the Connected Vehicle project by Sirius XM. I handled emergency services through the vehicle for Hyundai, BMW, Nissan, Subaru, and Infiniti. Some services we offered were accident dispatch, Unlock/Lock vehicle request, stolen

vehicle recovery, and POI downloads to the vehicles.

Education

Westlake High School
Saratoga Springs, UT
05-2012

Skills

  • Store management
  • Cash handling
  • Data entry
  • Quality assurance
  • Customer service
  • Inventory and stocking
  • Customer care
  • Shipping and receiving
  • Retail store operations
  • Cherry picker operation
  • Time management
  • PPE
  • Warehouse safety
  • Loading and unloading
  • Active listening
  • Conflict resolution
  • Call handling

Languages

English
Professional

Certification

  • Cherry Picking Certified at Amazon

Accomplishments

  • Letter of Recommendation at Nationwide Uniform

Affiliations

  • Varsity Double Tennis player.
  • Gamer
  • Gardening
  • Wanting to try woodworking

Timeline

Lead Sales Associate

Dollar General
03.2025 - Current

Cherry Picker Operator

Amazon
11.2023 - 12.2024

Production Specialist

NationWide Uniform
08.2020 - 10.2023

Compliance Specialist / Workforce

1800 Contacts
03.2017 - 03.2020

Emergency Services

The Results Companies
06.2015 - 03.2016

Westlake High School
Benjamin Cady