Summary
Overview
Work History
Skills
Personal Information
Timeline
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Beth Trowbridge

Beth Trowbridge

Louisville

Summary

Knowledgeable Scheduling Manager offering many years of progressive experience and expertise in project tracking, administrative management and Diagnostic Scheduling. Results-driven and proactive with detail-oriented nature. Communicate daily with departments and ordering offices ensuring maximum satisfaction to both scheduling and facilities so to promote excellent patient care and experiences.

Overview

2
2
years of professional experience

Work History

Scheduling Manager

Baptist Health
09.2022 - Current
  • Worked with supervisors to plan and coordinate production schedules.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Generated reports and tracked data to monitor operational priorities and scheduling.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Scheduling Supervisor

Baptist Health
12.2021 - 09.2022
  • Maintain and manage time and assessments on 50+ direct reports in scheduling
  • Assist offices and departments with maintaining and monitoring scheduling templates and schedules
  • Work daily with all schedulers regarding training and additional information updated
  • Calculate daily schedulers productivity and report and assess with scheduler to ensure the success of the scheduler and department
  • Troubleshoot any scheduling issues and handle real-time situations with the team and departments to maintain patient care
  • Attend weekly leadership meetings to discuss and manage ideas and new procedures implemented daily in the department
  • Worked alongside manager daily for specific department needs and urgencies
  • Communicate and form working relationships with offices and departments ensuring cooperation and success in both areas.

FCC Scheduling Team Lead

Baptist Health
06.2021 - 12.2021
  • Assisted 50+ schedulers daily with training and maintaining scheduling tip sheets and education
  • Consistently kept daily and monthly numbers for record of calls and metrics of schedulers
  • Worked alongside supervisor, assisting with day-to-day needs of the scheduling department
  • Attended weekly leadership meetings to discuss ideas and issues within the department and strategies to solve.

Skills

  • MS Excel
  • Epic Superuser
  • Organizational Skills
  • Project Scheduling
  • Nthrive 1 & 2 Certifications
  • Time Management
  • Written and Verbal Communication
  • PowerPoint
  • Problem Solving
  • Interpersonal Skills
  • Conflict Resolution/Management

Personal Information

Title: Scheduling Supervisor

Timeline

Scheduling Manager

Baptist Health
09.2022 - Current

Scheduling Supervisor

Baptist Health
12.2021 - 09.2022

FCC Scheduling Team Lead

Baptist Health
06.2021 - 12.2021

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Beth Trowbridge