Betsy Hall
Salyersville
Summary
Professional in logistics with experience in managing and optimizing distribution processes. Skilled in inventory management, order fulfillment, and shipping coordination. Strong focus on team collaboration and achieving results, adapting to changing needs with reliability. Excellent communication abilities and adept at problem-solving to ensure efficient operations.
Overview
22
22
years of professional experience
Work History
Distribution Clerk
Save A Lot Distribution Center
10.2018 - 11.2023
- Verify and keep records on incoming and outgoing shipments from the distribution center
- Checked shipments against paperwork and signed documents
- Close out all orders from receivers
- Dispatch daily inbound trucks
- Scan received purchase orders into the imaging system
- Uncovered and resolved errors with minimal oversight
- Adhered to company policies, standards, and best practices
- Other duties if signed by the supervisors
- Received, sorted, and distributed incoming mail and packages.
- Checked shipments against paperwork and signed documents.
- Streamlined distribution processes for faster delivery times and increased customer satisfaction.
- Reduced errors in order fulfillment by implementing thorough quality control measures.
- Processed incoming shipments promptly, ensuring accurate stocking and timely availability of products for customers.
- Prioritized and rearranged tasks to meet changing demands.
Administrative Manager
Wolfe Cab
01.2014 - 07.2018
- Recruited, hired, trained and supervised staff of 15 to 20 and implemented positive employee engagement
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Keep operations in compliance with state regulations by developing and directing effective internal systems
- Assigned task and direct a team of 15 to 20 staff including drivers, mechanics, and maintenances
- Monitored and evaluated personnel performance to complete reviews, recommend advancements or address productivity concerns
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Coached new employees on administrative procedures, company policies, and performance standards
- Performed general office duties, including answering multi-line phones, routing telephone calls, messages to appropriate staff and greeting visitors
- Interacted with vendors, contractors, and professional service personnel to receive orders, direct activities, and communicate instructions
- Prepared packages for shipment, pickup and courier services for prompt deliveries
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Supported efficient meetings by organizing spaces and materials documenting discussions and distributing meeting notes
- Identified and recommended changes to existing process to improve accuracy, efficiency, and responsiveness to customer service department
- Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions
- Directed all dispatching routing and tracking of 15 to 20 fleet vehicles
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Administrative Assistant/ Driver
Wolfe Cab
02.2002 - 12.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows to meet daily demands
- Adjust job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Maintained cleaned and well-organized production areas to avoid violations or unnecessary work delays due to hazards
- Handled customers complaints and resolved issues
- Monitored employee performance and provided coaching and constructive guidance to address areas of concerns
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Education
Lees college
Jackson, KYHigh school or equivalent -
Magoffin county high school
Salyersville, KYSkills
- Team Leadership
- Payroll and budgeting
- Deadline Driven
- Workflow planning
- Organized
- Policies and Procedures
- Troubleshooting skills
- Resolving discrepancies
- Safety practices
- Customer relations
- Documentation skills
- Multitasking
- Organizational skills
- Team building
Timeline
Distribution Clerk
Save A Lot Distribution Center
10.2018 - 11.2023
Administrative Manager
Wolfe Cab
01.2014 - 07.2018
Administrative Assistant/ Driver
Wolfe Cab
02.2002 - 12.2013
High school or equivalent -
Magoffin county high school
Lees college
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