Detail-oriented professional with extensive experience in customer service and office management. Proven ability to coordinate schedules, maintain organized documents, and foster strong relationships with clients and colleagues.
Overview
30
30
years of professional experience
Work History
Account Mangement
Allstate Insurance Co
Louisville
03.1990 - 01.2012
Completed day-to-day duties accurately and efficiently.
Guided customers in product selection and resolved inquiries about merchandise to enhance shopping experience.
Organized displays and restocked shelves to ensure attractive store appearance and optimal product availability.
Executed transactions using point-of-sale systems and cash handling procedures with precision to ensure customer satisfaction.
Secretary to the General Manager
Gross Industries Inc
Louisville
03.1982 - 03.1990
Managed calendar and scheduled appointments for the General Manager to optimize time management.
Coordinated communication between departments and external stakeholders to facilitate information flow.
Maintained confidential information regarding organizational activities or personnel matters concerning the office of the General Manager.
Maintained organized filing systems to ensure quick access to important documents.
Welcomed visitors professionally and offered support.
Education
High School Diploma -
Durrett High School
Louisville, KY
05-1972
Some College (No Degree) - Insurance And Risk Management
Commonwealth of Kentucky Innsurance
Louisville, Ky
Skills
Client account oversight
Contract negotiation
Customer relationship management
Budget management
Calendar scheduling
Customer service
Languages
Spanish
Limited
Timeline
Account Mangement
Allstate Insurance Co
03.1990 - 01.2012
Secretary to the General Manager
Gross Industries Inc
03.1982 - 03.1990
High School Diploma -
Durrett High School
Some College (No Degree) - Insurance And Risk Management