Bilan D. White
Lexington
Summary
Dedicated clinical psychotherapist professional focused on improving patient wellbeing through compassionate and knowledgeable support. Strong communication and problem-solving abilities with a dedicated and detail-oriented mentality. .
Overview
18
18
years of professional experience
Work History
Therapist
Alteri Behavior Health
Lexington
03.2021 - 06.2025
- Delivered person-centered therapy sessions for clients with diverse mental health disorders.
- Conducted individual assessments to determine client needs and develop tailored treatment plans.
- Facilitated group therapy sessions that promoted peer support and engagement among participants.
- Collaborated with multidisciplinary teams to enhance strategies for patient care and continuity.
- Documented client progress and interventions in electronic records in compliance with agency policies.
- Provided crisis intervention services for clients in acute distress situations when necessary.
- Educated clients on coping strategies and resources to improve mental health outcomes.
- Monitored client progress to ensure adherence to treatment goals and effective outcomes.
Clinical Social Worker/Care Manager
WellCare Health Plans
Lexington
05.2014 - 02.2021
- Certified Care Manager Served as a Specialist for Medicaid Services and participated with multidisciplinary teams to remove barriers of medical/mental health treatments for children in the Kentucky's Foster Care system.
- Assess members to recommend activities and behavioral routines to meet the social and medical needs of members and their families.
- Provides support and/or intervention and assists members in understanding the implications and complexities of their current medical situation and/or overall personal care.
- Facilitate discharge planning meeting with collaborative partners for high risk members
- Worked closely with internal entities, Utilization Management, Claims, and Appeals Departments.
- Advocated for patients' rights within the healthcare system to promote equitable care access.
- Educated clients about available resources and services in the community.
- Coordinated psychosocial assessments, treatment plans and progress notes.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve
- Researched and developed program initiatives to better serve client population base.
- Gave presentations to interdisciplinary team members, including clinical documentation and therapeutic observations.
- Met regularly with supervisors to discuss case management strategies and clinical updates.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
Foster Care Social Worker
Private Child Care Worker: Sunrise Children’s Services
Danville
03.2010 - 04.2015
- Provided individual, home-based, group, case management, and crisis intervention services to diverse population of children and their families
- Clinical concerns included trauma and loss and wide range of mental health issues often compounded by developmental disorders.
- Provided consultation services to teachers, foster care families, and other community service providers
- Participated in multi-disciplinary team of psychiatrists, psychologists, social workers, and case managers
- Completed annual trainings on attachment theory, developmental disorders of infancy and early childhood, trauma informed care, bipolar disorder, PCC/DCBS documentation, child abuse/incident reporting
- Formed and instructed by the Girls Group designed for pre-teen and adolescent girls in foster care, the goal of the group is to provide educational tools to empower teens in foster care with independent living skills.
- Assisted and planned curriculum for Foster Parent Support monthly group
- Worked with Department of Children Services, CASA, and permanency court officials.
- Advocated for residents’ educational and vocational needs: attended IEP meetings, helped clients find and apply for summer jobs, and assisted clients with college/vocational searches
- Conducted comprehensive assessments of children and families in foster care.
- Coordinated with multidisciplinary teams to develop individualized care plans.
- Facilitated regular training sessions for foster parents on best practices.
- Advocated for children's needs during court hearings and case meetings.
- Monitored compliance with state regulations and foster care policies.
Social Work Intern
Department of Community Based Services, (APS)
Danville
04.2011 - 08.2011
- Supervised by MSW, field staff, to preserve vulnerable individuals' independence in protecting clients from abuse, neglect, or exploitation.
- Provided safety services for adults at risk or in need of protection.
- Interacted on interdisciplinary evaluations to determine degree of disability and need for guardianship.
- Provided assistance for services for clients/families in finding food, shelter, clothing, and medical treatment for individuals.
- Conducted intake referrals
- Attended monthly adult protection service council meetings.
- Adult Protection Services, Danville, KY (field placement)
- Supported family visitation sessions to ensure compliance with safety protocols.
- Participated in team meetings to discuss case progress and strategies.
- Maintained accurate records of client interactions and services provided.
- Collaborated with community organizations to connect families with resources.
- Provided emotional support to families navigating the child welfare system.
- Educated clients about available community resources that could benefit them.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
Impact Case Manager
Bluegrass IMPACT East
Lexington
03.2009 - 03.2010
- Provided clinical assessment and long- and short-term treatment to primarily at risk children and families
- Provided intensive case management and support to children with severe emotional disabilities and services to their parents/guardians
- Completed Medicaid and private insurance billing to clients
- Interacted on multi-disciplinary team psychologist, teachers, therapists, physicians, parents, department of Juvenile Services, court system, attorneys, etc.
- Facilitated service team meetings
Residential Supervisor
Bluegrass Mental Health-Connections
Lexington
08.2007 - 03.2010
- Supervised staff who assisted residential treatment homes.
- Provided basic case management; maintained relationships between clients/families and treatment home staff.
- Organized and facilitated bi-monthly staff meetings
- Supervised daily operations of residential facilities ensuring safety and compliance.
- Managed staff schedules and delegated tasks to ensure efficient coverage.
- Conducted regular staff training on policies, procedures, and emergency protocols.
- Coordinated resident activities promoting engagement and community building.
- Evaluated resident needs and developed personalized care plans accordingly.
- Maintained accurate records of incidents, behavioral reports, and health assessments.
- Collaborated with multidisciplinary teams to address resident concerns effectively.
Manager
Home Instead Senior Care
Lexington
01.2009 - 01.2010
- Provided companionship to seniors in their homes and communities
- Assisted with medical reminders, bathing, and other independent living skills.
- Supervised activities and outings with clients
- Coordinated with departments to streamline communication and workflows.
- Led team in implementing operational strategies for improved efficiency.
- Managed budget allocations to support project initiatives and resource needs.
- Facilitated meetings to align team goals with organizational objectives.
- Oversaw compliance with company policies and industry regulations.
- Mentored staff on best practices in project management and execution.
Education
Master of Science - Social Work
University of Kentucky
Lexington05.2013
Bachelors of Science - Psychology
Eastern Kentucky University
Richmond05.2006
Skills
- Person-centered therapy
- Crisis intervention
- Treatment planning
- Mental health assessment
- Electronic record management
- Patient coordination
- Group facilitation
- Multidisciplinary collaboration
- Behavioral health advocacy
- Problem solving
- Effective communication
- Multicultural competence
- Psychodynamic therapy
- Family therapy
- Community education
- Narrative therapy
- Humanistic therapy
- Motivational interviewing
- Disorder diagnosis
- DBT techniques
- Intern supervision
- CBT techniques
Hobbies and Interests
Dedicated member to The Historic Pleasant Green Baptist Church, Volunteered God’s Pantry, Southland Christian Church Christmas Store, Lexington Fire Fighter Toy Drive
Affiliations
- McNair Scholar Recipient
- Advocate for the Community, organized partnerships with Local City Counsel personnel to make community neighborhoods safe for children.
- Organized and Facilitated task force at Pleasant Green Baptist Church to make organizational changes to promote social justices,raise awareness of injustices and to improve wellbeing of the church community.
ADDITIONAL EXPERIENCE
CRP and First Aid Certified
Timeline
Therapist
Alteri Behavior Health
03.2021 - 06.2025
Clinical Social Worker/Care Manager
WellCare Health Plans
05.2014 - 02.2021
Social Work Intern
Department of Community Based Services, (APS)
04.2011 - 08.2011
Foster Care Social Worker
Private Child Care Worker: Sunrise Children’s Services
03.2010 - 04.2015
Impact Case Manager
Bluegrass IMPACT East
03.2009 - 03.2010
Manager
Home Instead Senior Care
01.2009 - 01.2010
Residential Supervisor
Bluegrass Mental Health-Connections
08.2007 - 03.2010
Master of Science - Social Work
University of Kentucky
Bachelors of Science - Psychology
Eastern Kentucky University
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