Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Ellison

Williamsburg

Summary

Dynamic professional with extensive experience at We Care Home Care, excelling in event setup and room preparation. Proven track record in inventory management and equipment maintenance, ensuring safety compliance. Recognized for exceptional customer service and effective problem-solving skills, consistently delivering high-quality results in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Janitorial Lead

We Care Home Care
Williamsburg
11.2023 - Current
  • Performed minor repairs such as replacing light bulbs or fixing broken locks or door handles.
  • Supervised the preparation of rooms for events such as conferences or banquets.
  • Coordinated with other departments regarding special event setup and cleanup needs.

Truck Driver

Step Ahead Mail Service
Corbin
03.2023 - 10.2023
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Recorded expenses and maintained receipts.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Performed regular inspections and completed vehicle repairs.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Managed personal driving time according to Hours of Service regulations.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

TMC

Annette Holding's
DesMoines
02.2022 - 03.2023
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Managed household errands and other essential duties.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Operated a variety of machinery and tools safely and efficiently.

Education

GED -

Whitley County Adult Education
Williamsburg, KY
05-2021

Skills

  • Event setup
  • Room preparation
  • Inventory management
  • Equipment maintenance
  • Safety compliance
  • Customer service

Timeline

Janitorial Lead

We Care Home Care
11.2023 - Current

Truck Driver

Step Ahead Mail Service
03.2023 - 10.2023

TMC

Annette Holding's
02.2022 - 03.2023

GED -

Whitley County Adult Education
Billy Ellison