Dynamic Merchandise Manager with 5 years at Ulta Beauty, excelling in inventory management and team development. Proven ability to drive sales growth and enhance guest experiences through strategic merchandise allocation and operational excellence. Committed to fostering an inclusive environment while optimizing markdowns and improving store performance.
Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top-line sales growth, and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget.
Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy.
Attract, hire, and retain a diverse team of top talent.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support.
Diligent merchandise manager with 5 years of experience in retail management, specializing in driving sales growth and operational excellence at Ulta Beauty. Proven track record in building high-performing teams, enhancing guest experiences, and executing strategic initiatives to meet business goals. Skilled in inventory control, staff development, and leveraging data to improve store performance. Committed to fostering an inclusive environment and delivering exceptional customer service.