Bobbie Deaton
Lexington
Summary
Mental health associate with proven expertise in delivering compassionate patient care and effective crisis intervention at Eastern State Hospital. Demonstrated proficiency in Microsoft Office and strong organizational abilities. Fosters collaborative environments that enhance team performance while maintaining high standards of service and patient support.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Mental Heal Associate
Eastern State Hospital
12.2014 - Current
- Provides supportive and direct patient care to individuals with mental health conditions under the supervision of licensed mental health professionals
- Observe patient’s behavior, document any changes, and report significant changes to other healthcare professionals. Keep detailed records of patient interactions, observations, and progress
- Take and record vital signs (temperature, pulse, blood pressure, and respirations)
- Maintain healthy work environment to help keep the facility clean and organized
- Assisting patients with daily living, hygiene, dressing, and eating
- Assisting patients to move around safely, using wheelchairs or walkers, and assist with transfers
- Assist with and participate in group therapy sessions and other therapeutic activities.
- Encourage patients to participate in recreational and educational activities.
- Offer emotional support and create a safe environment for individuals with mental health conditions
- Assist with crisis intervention and de-escalation techniques.
- Collaborate with other mental health professionals to implement treatment plans for patients.
Service Lines Coordinator
Meijer Inc.
02.2006 - 07.2014
- Determine, prepare and coordinate daily placement of service employees
- Monitoring and timely dispersing of breaks/lunches for all service department employees
- Establish and continually refine operational standards for the Customer Service team members
- Ensure labor and cost targets are met for Service Department
- Provide computer/register assistance, support and problem resolution for all employees of store
- Provide friendly assistance to both customer and team members
- Continually clean and maintain store appearance
- Support and train cashier, cash office and other team members
- Counting and balancing of POS cash registers for auditing
- Ensure that associates assigned to the front-end consistently follow procedures including established safety procedures
- Answering phone and transferring calls to appropriate departments
- Communicate issues and needs to management.
- Perform additional job-related duties assigned by Team Leader
Cash Office Associate
Meijer Inc.
03.2002 - 02.2006
- Cash register drawer maintenance: counting and balance verification of all store media
- Maintain all cash office files and reports
- Monitor the store’s operational and financial reports
- Preparation of store over and short reports
- Processing and filing of vendor and store services bill payments
- Monitoring, filing and preparing daily transaction/accounting reports
- Daily auditing of all office cash and store reports
Education
Bachelors in Science - Agricultural & Medical Biotechnology
University of Kentucky
Lexington, Ky12.2018
Associate in Arts -
Bluegrass Community and Technical College
Lexington, Ky05.2012
Associate in Science -
Bluegrass Community and Technical College
Lexington, Ky05.2012
Skills
- Effective written and verbal communication skills
- Positive and outgoing attitude
- Highly punctual and prepared
- Strong organizational skills
- Troubleshooting skills
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Collaborative skills
- Customer service experience
- Simplified Mandarin
Certification
- Crisis Prevention Intervention Certification, 12/10/24
- Cardiopulmonary Resuscitation Certification, 02/06/25
- Basic Biotechnician Certification, 12/01/11, Bluegrass Community and Technical College, Lexington, Ky
Timeline
Mental Heal Associate
Eastern State Hospital
12.2014 - Current
Service Lines Coordinator
Meijer Inc.
02.2006 - 07.2014
Cash Office Associate
Meijer Inc.
03.2002 - 02.2006
Bachelors in Science - Agricultural & Medical Biotechnology
University of Kentucky
Associate in Arts -
Bluegrass Community and Technical College
Associate in Science -
Bluegrass Community and Technical College
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