Maintained confidentiality of client information at all times according to HIPAA regulations.
Assisted in resolving conflicts between residents by providing constructive guidance and support.
Maintained dignity and confidentiality of clients, conducted personal assessments and intakes for potential clients and administered emergency procedures and safety management.
Provided transportation services for residents when needed.
Ensured that all paperwork was completed accurately according to established guidelines.
Engaged in outreach activities with local organizations to build relationships that could benefit the community.
Conducted regular inspections of living areas to identify potential hazards or maintenance issues.
Monitored safety protocols within the residential facility to ensure compliance with regulations.
Developed and deepened relationships with residents and fellow staff.
Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Monitored and enforced residence hall policies to ensure a safe and secure living environment.
Conducted regular room inspections to maintain health and safety standards.
Answered telephones and routed calls or delivered messages.
Administered, coordinated or recommended disciplinary and corrective actions.
Participated in staff meetings to review current policies, procedures, and best practices.
Maintained accurate records of resident information, including assessments, progress notes, and incident reports.
Quality Lead
Hood Container
Owensboro
10.2020 - 04.2024
Led quality assurance initiatives to monitor production processes and product standards.
Developed and implemented inspection protocols for raw materials and finished goods.
Trained team members on quality control methods and compliance procedures.
Collaborated with production teams to improve operational workflows and efficiency.
Utilized quality management software to track defects and analyze data trends.
Facilitated regular audits to ensure adherence to industry standards and regulations.
Reviewed documents such as SOPs, BOMs, drawings and specifications before product launch.
Ensured that all products meet industry standards, regulations, and customer requirements prior to release.
Conducted quality control inspections and audits to ensure compliance with established standards.
Created action plans for addressing any discrepancies found during internal or external audits.
Participated in customer visits and audits when necessary in order to provide support on technical queries related to product quality.
Maintained accurate records of all quality control activities including test results, audit reports.
Provided guidance to production teams on best practices for ensuring consistent product quality.
Coordinated training sessions for staff on quality assurance processes and procedures.
Identified quality problems and recommended solutions.
Performed visual inspections of finished products.
Received and inspected raw materials.
Supervisor
Inspectech
Tell City
08.2015 - 08.2019
Trained team members on proper use of inspection tools and equipment.
Implemented procedures to enhance quality control during inspections.
Directed and supervised team of 15 employees in daily operations.
Monitored employee productivity to provide constructive feedback and coaching.
Complied with company policies, objectives and communication goals.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Trained new employees on company policies and procedures.
Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Medical Assistant at Pinnacle Treatment Center (Martinsville Treatment Services)Medical Assistant at Pinnacle Treatment Center (Martinsville Treatment Services)