Bobby Sweany
Eastview
Summary
Dynamic and results-oriented professional with extensive experience at Encore Smokes, specializing in elevating customer experiences and fostering loyalty. Expert in retail operations and adept in cash register management, I excel in problem-solving and building meaningful relationships. Demonstrated ability to enhance team collaboration and significantly improve customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
Encore Smokes
06.2024 - 09.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Home Renovator
Myself
11.2023 - 06.2024
- Spread adhesives on flooring to prep for tile installation.
- Improved client satisfaction by consistently delivering on-time and within-budget home renovations.
- Prepared cost estimates for labor and materials to help with planning.
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Communicated regularly with clients to discuss progress and address any concerns.
- Implemented custom carpentry solutions for unique design elements such as built-in storage units, shelving, and cabinetry.
Family Caregiver
Sweany Family Care Home
01.2018 - 10.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided compassionate and patient-focused care to cultivate well-being.
- Enhanced quality of life for patients with dementia by implementing cognitive stimulation activities tailored to individual needs.
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
Electricians Assistant
Tcb Electric
03.2023 - 06.2023
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Tested and replaced system components like outlets and switches as part of preventive maintenance program.
- Completed routine electrical systems maintenance such as checking and changing out light bulbs.
- Assisted with electrical work by running conduit and pulling wire.
- Performed basic and semi-skilled electrical work under direction of electrician.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Sales Associate
Encore Smokes
04.2022 - 03.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Encore Smokes
05.2020 - 03.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
Sales Associate
Encore Smokes
07.2018 - 06.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Central Hardin Highschool
Cecilia, KY06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Relationship building
- Cash register operation
- Verbal/written communication
- Sales expertise
- Retail store operations
Timeline
Sales Associate
Encore Smokes
06.2024 - 09.2024
Home Renovator
Myself
11.2023 - 06.2024
Electricians Assistant
Tcb Electric
03.2023 - 06.2023
Sales Associate
Encore Smokes
04.2022 - 03.2023
Sales Associate
Encore Smokes
05.2020 - 03.2021
Sales Associate
Encore Smokes
07.2018 - 06.2019
Family Caregiver
Sweany Family Care Home
01.2018 - 10.2023
High School Diploma -
Central Hardin Highschool
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