Bobbye Archer

• Schedule appointments: Book, reschedule, and cancel patient appointments, ensuring they are booked with the correct provider and for the right duration.
  Communicate with patients: Handle patient inquiries, provide information about appointments, and confirm details like what to bring (e.g., insurance cards, IDs).
  Coordinate with providers: Work with healthcare providers to optimize schedules and resolve scheduling conflicts.
  Maintain records: Update patient account information and maintain accurate scheduling databases and records.
  Handle administrative tasks: Verify insurance information, scan or fax patient histories, and assist with other administrative duties as needed.
  Ensure compliance: Follow healthcare regulations and office policies.
  

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Responded to telephone and in-person requests for information.
• Completed orders and organized product deliveries to meet customer timelines.
• Followed up with existing customers to provide additional support and address concerns.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.
• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

• Assisted healthcare providers with patient examinations and procedures.
• Managed patient records using electronic health record systems.
• Facilitated communication between patients and medical staff.
• Assisted in patient testing and preparation
• Scheduled surgical procedures

• Preparing and administering medications to include by intramuscular, and subcutaneous injections.

Administering vaccinations and immunizations as directed bt physician or other licensed provider (e.g. a nurse practitioner or physicians assistant)

• Patient assessments
• Patient preparations
• Collected and recorded patient vital signs
• Phlebotomy
• Assisting the physician during examinations and procedures.
• Collecting and preparing laboratory specimens
• Preforming basic laboratory tests.
• Checking patients in/out of appointments.
• Assuring proper information was recorded for patient referrals.
• Submissions of proper insurance

• Organized and detail-oriented with a strong work ethic.
• Delivered services to customer locations within specific timeframes.
• Facilitated with billing information
• Answering phone calls
• Giving injections
• Phlebotomy
• Collecting urine samples
• Performing EKG's
• Keeping office supplies stocks and organized
• Interviewing patients before appointments.

• Managed billing/ customer invoices
• Prepared orders to meet timely deadlines
• Completed clerical tasks such as filing, copying, and distributing mail.
• Assisted with budgeting and financial management to keep office operating within budget.
• Created purchase orders and tracked invoices to avoid missed or delayed shipments.
• Maintained and updated office records, both digital and physical.
• Interacted with customers by phone, email, or in-person to provide information.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Delivered clerical support by handling range of routine and special requirements.

• Managed billing invoices
• Coordinated all material to be ordered and organized
• Handled customer orders in a timely manner to meet dealines
• Interacted with customers by phone, email, or in-person to provide information.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Maintained and updated office records, both digital and physical.
• Managed daily data entry and kept clerical information accurate and up-to-date.

• Promoted a safe environment by removing hazardous items from walkways in the home (e.g. bathroom, living room, kitchen)
• Checked patient vitals such as temperature, blood sugar levels and blood pressure.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Assisted in transporting patients to Dr. Appointments as well as other appointments needed.
• Assisted in oral and personal hygiene.
• Fostered a good relationship with family members, care teams and other health care individuals.

• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Responded to patient alarms/call lights
• Fostered relationships with patients, caregivers, and healthcare teams to achieve care plan targets.
• Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
• Documented information in patient charts, and communicated updates to care team.
• Facilitated activates of daily living including person hygiene, feeding and ambulation.