Bonnie Schaefer
Louisville,KY
Summary
Proven leader in the restaurant industry, with a track record of building team performance and guest satisfaction at Southern Rock Restaurants. Expert in food safety compliance and staff training. Development of strong leadership and operational skills in fast-paced restaurant setting.
Excelling in guest focus ensuring high standards and proactive operations. Experienced with supervising daily restaurant operations and staff coordination resulting in guests coming back more often.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald's
- Led training initiatives, enhancing employee skills and confidence.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Fostered relationships with regular patrons, creating a welcoming atmosphere.
- Developed team schedules, enhancing productivity and employee satisfaction.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Shift Leader
Southern Rock Restaurants
06.2023 - Current
- Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Improved guest satisfaction by promptly addressing their concerns and providing exceptional service.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Supported a culture of continuous improvement by identifying and addressing areas of opportunity, both individually and as a team.
- Aided with inventory management processes, leading to reduced waste and optimized stock levels.
Education
High School Diploma -
Seneca High School
Louisville, KYSkills
- Team leadership
- Decision-making
- Food safety compliance
- Staff training and development
- Opening and closing procedures
- Guest relations
- Restaurant operations
- Training and mentoring
- Reliable and responsible
- Money handling
- Inventory management
- Safe food handling
Certification
ServSafe Certification
Timeline
Shift Leader
Southern Rock Restaurants
06.2023 - Current
ServSafe Certification
Assistant Manager
McDonald's
High School Diploma -
Seneca High School
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