Bonnie Underwood

Currently work as a charge/ staff nurse on inpatient behavioral health.

• Utilizes critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducts thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Leads quality improvement initiatives focused on enhancing patient safety protocols and optimizing care delivery standards.
• Administers medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhances patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Collaborates with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Documents administered medications and treatments accurately, monitoring patient responses for effective outcomes.
• Quickly responds to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Improves patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Advises patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management during discharge process.

Currently provides clinical oversight in the hospital setting for behavioral health requirements for ADN and BSN students for mental health rotation. Also, assists as need with other clinical rotations and student nursing skill check off's.

• Facilitates hands-on clinical instruction, enhancing student engagement and learning outcomes.
• Contributes educational and clinical expertise to help optimize training courses and boost student learning.
• Serves as a role model for nursing students by demonstrating professionalism, ethical behavior, and effective communication skills in all interactions.
• Mentors nursing students during clinical rotations, offering support and guidance for professional development.

Nurse manager of a 15 bed geriatric inpatient unit. Involved with the construction phase, prior to the unit being open, to contract end at the facility. Collaborated extensively with hospital administration and program director on implementation of programming, budget, safety initiatives throughout the organization (including revision of hospital policies regarding restraints/ de-escalation techniques).

• Led nursing staff to improve patient care quality through targeted training programs including fall prevention.
• Developed and implemented departmental policies to enhance operational efficiency and compliance.
• Coordinated interdisciplinary team meetings to address patient needs and streamline care processes.
• Oversaw resource allocation, optimizing staff assignments based on patient acuity and departmental needs.
• Analyzed patient feedback to identify areas for service improvement, ensuring high satisfaction levels.
• Facilitated performance evaluations, supporting professional growth and accountability among nursing staff.
• Prioritized and distributed assignments and workload based on individual staff strengths and experience.
• Elevated the quality of patient care through continuous process improvement initiatives aimed at enhancing clinical outcomes.
• Ensured regulatory compliance with state and federal laws through meticulous documentation, staff training, and policy implementation.
• Strengthened nurse-patient relationships by promoting a culture of empathy, active listening, and open communication within the nursing team.
• Maintained high levels of patient confidentiality by ensuring strict adherence to HIPAA regulations throughout all aspects of the nursing practice.
• Promoted a collaborative work environment by fostering strong team communication, resulting in more effective patient care delivery.
• Managed staff scheduling and time off to adequately staff nursing unit and allow nurses earned time off.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern, including every 15 minute electronic rounding.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Facility had 5 acute units, 3 inpatient residential and 1 off campus residential program. My job duties included staff development, infection control, employee health and risk management.

• Oversaw nursing staff performance and development, ensuring high standards of patient care.
• Implemented quality improvement initiatives to enhance patient outcomes and operational efficiency.
• Collaborated with interdisciplinary teams to develop and execute nursing plans.
• Developed training programs for nursing staff, promoting continuous education and skill advancement.
• Led compliance efforts with regulatory standards, maintaining accreditation and improving safety protocols.
• Conducted regular audits of nursing documentation, ensuring accuracy, completeness, and compliance with regulatory standards.
• Optimized nurse scheduling systems to ensure adequate staffing levels while maintaining budget constraints.
• Contributed to accreditation preparedness efforts by ensuring consistent adherence to relevant guidelines within the hospital.
• Promoted a culture of continuous improvement by encouraging open communication and collaboration among team members.
• Participated in management team meetings to discuss patient status, census changes, and complaints or concerns.
• Implemented isolation precautions for high-risk patients, minimizing exposure risks to others within the healthcare environment.
• Optimized environmental cleaning procedures, resulting in decreased transmission of pathogens within the facility.
• Evaluated the effectiveness of existing infection control policies and procedures, making necessary revisions to adapt to changing needs within the healthcare environment.
• Collaborated with clinical leaders to develop policies and procedures related to infectious disease management, improving overall patient care standards.
• Gathered and submitted data to regulatory agencies for mandatory report infections.
• Reduced workplace injuries by providing ongoing training on proper lifting techniques and ergonomics.
• Educated employees on self-care techniques, including proper nutrition, exercise routines, and stress reduction strategies.
• Supported employees in maintaining compliance with OSHA regulations through regular trainings and educational materials.
• Maintained accurate records of employee health data, ensuring confidentiality and adherence to HIPAA guidelines.
• Fostered a culture of continuous improvement in risk management, encouraging feedback from employees to identify areas for enhancement.
• Instituted regular safety inspections and hazards management strategies to keep within compliance.
• Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
• Conducted through investigations for reported risk events, analyzing all data, helping identify patterns and trends in potential risks or liabilities, reporting to appropriate channels at facility and corporate levels.

Initially worked as a staff nurse on the acute pediatric unit, transferring in 2002 to the admissions department as an intake RN. In 2004, transitioned to the role as night shift nursing supervisor.

• Administered medications and treatments in accordance with established protocols and patient care plans.
• Collaborated with interdisciplinary teams to develop comprehensive care strategies for patient populations.
• Educated patients and families as needed.
• Implemented evidence-based nursing practices, enhancing the quality of care provided to patients during the intake process.
• Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
• Provided direct nursing care to patients when personnel was short-staffed.
• Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
• Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the facility.

Supervised in a long term care facility

• Supervised daily operations, ensuring compliance with health and safety regulations.
• Communicated effectively with families regarding resident status and care plans.
• Trained new employees and delegated daily tasks and responsibilities.
• Implemented quality improvement initiatives, resulting in enhanced resident satisfaction ratings.
• Assisted patients with daily living activities while preserving dignity and respecting individual preferences.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.