Brandon Brooks
Crab Orchard
Summary
Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager of Operations
Eastern Ky Recycling
06.2023 - 03.2025
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Verification of receiving processes, ensuring product received successfully
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Transportation Specialist
Rockcastle County Schools
10.2013 - 08.2024
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Identified appropriate travel routes in accordance with traffic and transportation laws, regulations, protocols, and guidelines.
- Maintained up-to-date knowledge of industry regulations and best practices to ensure compliance
- Developed new hires, focusing on safety, efficiency, and customer service standards to ensure CDL class B license was secured
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Read maps to plan routes and reported delays or accidents.
- Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety
- Watched weather and safety conditions to adapt routes and maintain standards.
Owner/Operator
Brooks Lawn Care
05.2019 - 04.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction
Education
Associate of Applied Science - Electrical Engineering
Bluegrass Community And Technical College
Lexington, KY05-2013
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Time management
- Documentation and reporting
- Logistics management
- Vendor management
- Budget management
- Inventory control
- P&L management
- Employee relations and conflict resolution
- Health and safety compliance
- Invoice processing
- MS office
- Social media marketing
Accomplishments
- Supervised team of 10 staff members.
- Organizing a successful Charity Event
- Improved existing manual process by developing an electronic process to track purchase orders, sales and inventory
- Reduced costs and improving efficiency.
- Increasing productivity
Certification
- Forklift Certification
- CDL A and B Certification
- Electrical Technology Certification
- Home Inspector Certification
- CPR/AED Certification
- OSHA Certified
- First Aid Certification
Timeline
Manager of Operations
Eastern Ky Recycling
06.2023 - 03.2025
Owner/Operator
Brooks Lawn Care
05.2019 - 04.2024
Transportation Specialist
Rockcastle County Schools
10.2013 - 08.2024
Associate of Applied Science - Electrical Engineering
Bluegrass Community And Technical College
Similar Profiles
Rebecca MorrisRebecca Morris
Territory Manager at Eastern Waste & RecyclingTerritory Manager at Eastern Waste & Recycling
Lawrence CooperLawrence Cooper
NF Supervisor at Eastern Metal RecyclingNF Supervisor at Eastern Metal Recycling
Michelle AntleMichelle Antle
Administrative Assistant at Commonwealth of KY DCBSAdministrative Assistant at Commonwealth of KY DCBS