Brandon Hern
Lexington
Summary
To whom it may concern, I have several years of experience in customer service and work great solo or in a teamwork environment. I communicate well and am a quick learner. I'm passionate about my work and know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SERVER. FOOD RUNNER
Texas Roadhouse
3030 LAKECREST CIR
06.2024 - 03.2026
- Provided attentive service to guests, ensuring satisfaction and timely delivery of food and beverages.
- Trained new servers on menu items, service standards, and restaurant procedures to enhance team efficiency.
Brake Specialist
Brakes 4 Less
3801 NICHOLASVILLE CENTRE DR SUITE 100 LEXINGTON K
02.2022 - 09.2022
- (859) 766-7867
- Analyzed customer feedback to enhance service delivery and improve product offerings.
- Provided costumers with brake and rotor service, and also provided customers with a full 360 diagnosis of vehicle to see if it is in proper condition for the road .
Transport Driver
Southern Hope Recovery Center
Chesapeake, OH
04.2020 - 06.2020
- (740) 451-7472
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Operated and maintained transport vehicles, ensuring compliance with safety regulations.
Construction Crew Member
Backyard Trimmers
Clarksburg, WV
02.2015 - 01.2016
Preformed different labor jobs including grass and yard maintenance. Trimmed hedges and bush with yard tools. Paint. General Labor
Education
Engineering
Bridgeport High School
Bridgeport High School Wv01-2013
No Degree - Medical Coding And Terminology
Ashland Community And Technical College
Ashland KY09-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Memory retention
- Hospitality service expertise
Accomplishments
certificate in business management.
Certification
I successfully completed Google’s Digital Literacy course and received the certification in 2023. I was also a volunteer running coach for the nonprofit Running Start program in Lexington KY.
Timeline
SERVER. FOOD RUNNER
Texas Roadhouse
06.2024 - 03.2026
Brake Specialist
Brakes 4 Less
02.2022 - 09.2022
Transport Driver
Southern Hope Recovery Center
04.2020 - 06.2020
Construction Crew Member
Backyard Trimmers
02.2015 - 01.2016
Engineering
Bridgeport High School
No Degree - Medical Coding And Terminology
Ashland Community And Technical College
Google computer and digital literacy
The course involved understanding of several different microsoft programs including excel, word, and power point. I have knowledge and basic skills to graph and plot information. It taught advanced skills in how to properly use the programs as a tool.