Brandon McKinney
Florence,KY
Summary
Developed skills in a fast-paced, customer-centric environment, focusing on product management and customer satisfaction. Demonstrated ability to analyze market trends, communicate effectively, and support cross-functional teams. Seeking to transition into a new field, leveraging strong analytical and communication capabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Specialist
Kerry Toyota
09.2024 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals.
- Answered telephone and email inquiries from potential customers.
- Collaborated with the finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
State Manager
Le Grand Window Cleaning
02.2024 - 11.2024
- Provided guidance and direction to employees on best practices related to their roles.
- Continuously assessed employee performance and provided constructive feedback.
- Formulated and implemented effective strategies for maximizing operational efficiency throughout the region.
- Provided support to regional sales teams in order to enhance productivity.
HCN1 Employee (Part-Time)
Amazon
06.2024 - 10.2024
- Regularly collaborated in safety meetings and training sessions to ensure compliance with protocols.
- Proficiently operated computer software to track orders, print labels, and generate reports.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Inspected packages for damages or defects and recorded any issues found.
Order Packer
OIA Global Logistics
10.2023 - 01.2024
- Ensured the precision of received items through cross-referencing with packing list or invoices.
- Verified that all outgoing packages have correct addressing and labeling.
- Provided support in training new employees regarding proper order packing techniques.
- Maintained efficient packaging process for shipping purposes.
Mail Processor
DHL Global Mail
06.2023 - 10.2023
- Proficiently loaded mail onto conveyor belts for streamlined sorting process.
- Maximized workflow efficiency through proactive collaboration with colleagues.
- Conducted thorough checks on packages to verify correct packaging materials and labeling before dispatch.
- Maintained strict compliance with safety regulations when operating machinery required for job responsibilities.
Order Selector
Verst Logistics
11.2022 - 04.2023
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Efficiently used RF scanners to locate and retrieve items in the facility's storage areas.
- Reported any discrepancies with order fulfillment immediately to supervisor and manager.
- Supported other personnel with the loading and unloading tasks when necessary.
Package Handler
Fed-Ex Office, Center
12.2021 - 10.2022
- Stacked boxes onto pallets in an efficient manner.
- Assisted in loading delivery trucks with prepared packages.
- Resolved conveyor system issues by clearing jams and blockages.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
Cashier
UDF
03.2021 - 12.2021
- Managed financial transactions efficiently by issuing receipts, refunds, credits, and change to customers.
- Ensured compliance with legal requirements by confirming customers' eligibility to purchase alcohol and tobacco products.
- Carried out assigned responsibilities from management.
- Ensured merchandise availability through timely stocking of shelves.
Grill Cook
McDonald's
10.2019 - 01.2021
- Instructed and guided new team members in mastering grill techniques and adhering to safety measures.
- Maintained adherence to health code regulations by ensuring all food was cooked to the appropriate temperature.
- Adeptly handled cash register operations with precision and speed when necessary.
- Provided exceptional customer service by addressing guest inquiries and resolving complaints in a timely manner.
Education
High School Diploma -
Penn Foster
Scranton, PA06-2024
Skills
- Training & Development
- Customer Service
- PPE use
- Teamwork and Collaboration
- Decision-Making
- Troubleshooting
- Team Management
- Sales Leadership
- Interpersonal Skills
- Reliability
- Problem-Solving
- Product training
- Customer engagement
- Sales support
Affiliations
- SwiftUI, Python Programming
- Painting
- Graphic Design
- Avid Cooker
- PC Builder
- IT Specialist Student
Accomplishments
- Achieved State Manager Position at Le Grand Window Cleaning
Certification
- State Drivers License
- HTML & CSS Mastery Class
Languages
English
Professional
Contact
Florence, KY 41042
Education and Training
other,Scranton, Pennsylvania
Timeline
Product Specialist
Kerry Toyota
09.2024 - Current
HCN1 Employee (Part-Time)
Amazon
06.2024 - 10.2024
State Manager
Le Grand Window Cleaning
02.2024 - 11.2024
Order Packer
OIA Global Logistics
10.2023 - 01.2024
Mail Processor
DHL Global Mail
06.2023 - 10.2023
Order Selector
Verst Logistics
11.2022 - 04.2023
Package Handler
Fed-Ex Office, Center
12.2021 - 10.2022
Cashier
UDF
03.2021 - 12.2021
Grill Cook
McDonald's
10.2019 - 01.2021
- State Drivers License
- HTML & CSS Mastery Class
High School Diploma -
Penn Foster
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