Brandon Murphy
Fort Thomas
Summary
Calm and resourceful leader skilled in decision-making and communication. Successfully managed daily operations, resolved customer complaints, and trained team members, fostering a collaborative and efficient work environment.
Overview
6
6
years of professional experience
Work History
Shift Leader
Dunkin Donuts
Versailles, KY
02.2024 - 10.2025
- Supervised daily operations to ensure efficient service and product quality.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Line Cook
Logans Steakhouse
Lexington, KY
09.2022 - 06.2023
- Monitored inventory levels, assisting in ordering supplies to minimize waste and maintain stock efficiency.
- Implemented time management skills to enhance workflow during busy periods, improving service speed.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Crew Member Cook
Arbys Resturant
Bellevue, KY
02.2020 - 07.2022
- Prepared food items according to standardized recipes and quality guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in training new crew members on food preparation techniques and safety protocols.
- Streamlined food preparation processes to enhance efficiency during high-volume shifts.
Cook
Pizza Hut
Alexandria, KY
05.2019 - 01.2021
- Prepared pizza dough and toppings, ensuring quality and consistency in every order.
- Operated commercial pizza ovens, monitoring temperatures for optimal cooking results.
- Managed inventory levels, tracking supplies to minimize waste and ensure availability.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
NEWPORT ADULT LEARNING CENTER
NEWPORT, KY03-2019
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Multitasking
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Shift Leader
Dunkin Donuts
02.2024 - 10.2025
Line Cook
Logans Steakhouse
09.2022 - 06.2023
Crew Member Cook
Arbys Resturant
02.2020 - 07.2022
Cook
Pizza Hut
05.2019 - 01.2021
High School Diploma -
NEWPORT ADULT LEARNING CENTER