Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
General Store Manager
Tractor Supply Company
09.2020 - Current
Currently responsible for:
Recruiting, hiring, developing, evaluating, disciplining, and retaining team members
Delivering customer service
Scheduling, organizing, and planning daily activities for team members
Ensuring efficient store operations
Communicating company processes, policies, and directives to team members
Coordinating with District and/or Regional members of management
Creating safe and productive work environment
Assistant Store Manager
Tractor Supply Company
08.2018 - 08.2020
Promoted safe and productive work environment
Delivered customer service
Supported Store Manager in hiring decisions, scheduling, team member training
Resolved customer complaints/issues
Lead freight movement and inventory control
Adhered to loss prevention standards
Team Leader
Tractor Supply Company
07.2017 - 12.2018
Executed assigned basic, promotional, and seasonal merchandising activities
Performed opening/closing procedures
Assessed store conditions and assign duties
Organized and prioritized workflow
Participated in freight processes
Provided customer service
Construction Laborer
Concrete Coring Company Of Central Kentucky
06.2016 - 07.2017
Laborer in following areas: flat sawing, core drilling, wall sawing, wire sawing, demolition, and operator of various types of equipment
Projects included: highway construction, hospital construction, bridge demolition, airports, and military bases
Assisted in completion of projects on time by collaborating with team members to complete tasks efficiently
Worked independently in fast-paced environment while meeting productivity and quality expectations
Production Manager
Marksbury Farm Market
06.2012 - 06.2016
Resolved issues quickly to maintain productivity goals
Increased overall productivity by identifying bottlenecks in production process and proposing effective solutions
Oversaw quality control efforts, maintaining strict adherence to USDA standards and regulatory requirements while achieving high levels of customer satisfaction
POS Supervisor
Kohl's Department Store
09.2010 - 01.2014
Consistently met daily sales metrics
Assisted in developing promotional strategies to drive sales growth and achieve target revenue goals
Promoted store loyalty program effectively; increasing membership sign-ups among customers
Enhanced customer satisfaction by efficiently managing POS transactions and addressing concerns promptly
Education
Bachelor of Science - Agriculture, Food, And Environment
Kentucky State University
Frankfort, KY
12.2020
Skills
Leadership
Customer Relations
Coaching and mentoring
Operations Management
Problem-Solving
Timeline
General Store Manager
Tractor Supply Company
09.2020 - Current
Assistant Store Manager
Tractor Supply Company
08.2018 - 08.2020
Team Leader
Tractor Supply Company
07.2017 - 12.2018
Construction Laborer
Concrete Coring Company Of Central Kentucky
06.2016 - 07.2017
Production Manager
Marksbury Farm Market
06.2012 - 06.2016
POS Supervisor
Kohl's Department Store
09.2010 - 01.2014
Bachelor of Science - Agriculture, Food, And Environment
Kentucky State University
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