Brayden Snowden
Stanton
Summary
Reliable Manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments managing goals and team development. History of thriving in team-oriented environments.
Overview
2
2
years of professional experience
Work History
Manager
Dariy Queen
Stanton
06.2024 - Current
- Supervised daily operations of the restaurant and ensured efficient service delivery.
- Managed inventory levels and ordered supplies to ensure consistent stock availability.
- Implemented quality control measures to ensure food safety standards were met.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Trained new staff on food preparation and customer service protocols.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Organized promotional events to attract new customers and increase sales.
- Monitored performance metrics to identify areas for operational improvement.
- Provided leadership during times of organizational change or crisis situations.
- Directed associates to specific tasks based on their skill levels.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to create actionable plans for enhancing service quality.
- Established processes to ensure efficient workflow throughout the organization.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Completed food safety certificate to ensure compliance with FDA regulations. to be approved by the FDA for food saftey.
Education
Powell County High School
Stanton, KYSkills
- Customer service
- Staff training
- Inventory management
- Quality control
- Equipment assembly
- Responsible
- Team leadership
- Performance monitoring
- Operational efficiency
- Complex Problem-solving
- Cross-functional teamwork
- Partnership development
- Staff management
- Operations management
- Expectation setting
- Project planning
- Workforce management
- Clear communication
- Business planning
- Task delegation
- Coaching and mentoring
- Change management
- Verbal and written communication
- Project management
- Strategic planning
- Budget control
- Policy implementation
- Performance management
- Decision-making
- Conflict resolution
- Relationship building
- Staff development
- Performance evaluations
Accomplishments
- Certified food handler from the FDA
- High school diploma
Timeline
Manager
Dariy Queen
06.2024 - Current
Powell County High School