Brea Simpson
Lexington
Summary
Energetic healthcare professional with experience in both clinical and administrative healthcare settings. Combines direct patient care experience, strong medical knowledge, leadership, and operational management expertise to understand the clinical and business needs of healthcare organizations. Skilled in building relationships, communicating complex medical information, collaborating with interdisciplinary teams, and identifying solutions that improve patient outcomes. This unique blend of clinical insight and business acumen positions me to effectively engage healthcare providers, build trust with stakeholders, and drive results as a Medical Sales Representative.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Office Manager & Patient Liaison
Marshall Lifestyle Medicine and Advanced Diagnostics
Georgetown
12.2024 - 01.2026
- Consistently ranked as the organization’s top-performing sales manager and sales associate, exceeding monthly sales goals by more than 200% throughout tenure.
- Drove significant revenue growth through consultative sales of concierge medicine memberships, advanced diagnostic services, aesthetic treatments, wellness programs, and retail skincare products.
- Conducted patient consultations and educated clients on treatment options, resulting in increased service utilization, membership retention, and customer satisfaction.
- Developed and maintained strong relationships with physicians, nurses, clinical staff, and patients to support coordinated care and enhance the overall customer experience.
- Managed membership enrollment, renewals, account retention, and ongoing client engagement initiatives for a premium concierge medical practice.
- Collaborated with providers to present customized treatment plans and healthcare solutions while addressing patient concerns and facilitating informed healthcare decisions.
- Analyzed sales performance, revenue trends, and customer engagement metrics to develop growth strategies and improve business outcomes.
- Planned and executed promotional campaigns, referral initiatives, and community outreach events that increased patient acquisition and brand awareness.
- Oversaw inventory management, budgeting, billing processes, and operational workflows to maximize efficiency and profitability.
- Recruited, trained, coached, and supervised multidisciplinary teams while fostering a collaborative and high-performance culture.
- Maintained strict compliance with HIPAA, OSHA, and medical regulatory standards while ensuring confidentiality and quality assurance.
Nursing Care Technician / Preceptor
UK Albert B. Chandler Emergency Department
Lexington
05.2020 - 10.2025
- Provide direct patient care support in a fast-paced emergency department environment.
- Monitor patient conditions, obtain vital signs, assist with specimen collection, and support nursing procedures.
- Train and mentor new staff members as a department preceptor.
- Maintain stocked patient care areas and assist interdisciplinary healthcare teams with daily operations.
Chiropractic Assistant
Triple Crown Chiropractic and Wellness
07.2023 - 12.2024
- Assisted providers with patient assessments, therapies, procedures, and clinical support.
- Performed range of motion assessments, vital signs, and medical history documentation.
- Monitored patient progress and contributed to individualized treatment plans.
- Supported patient engagement initiatives and scheduling coordination.
Advanced Patient Care Technician (Float/PRN)
The Little Clinic Immediate Care
06.2023 - 12.2024
- Performed patient intake, vital signs, specimen collection, and clinical documentation.
- Assisted providers with diagnostic testing and patient flow management.
- Educated patients regarding registration, wait times, and follow-up care.
- Collaborated with healthcare teams to improve patient satisfaction and operational efficiency.
Respite Care Worker
Bluegrass Respite
06.2020 - 03.2024
- Provided compassionate support with activities of daily living and medication reminders.
- Maintained detailed documentation aligned with client care goals.
- Promoted patient safety, comfort, and overall wellbeing in home care settings.
Ophthalmic Technician
Bluegrass Retina Consultants
05.2022 - 04.2023
- Performed ophthalmic diagnostic testing and assisted providers during procedures and examinations.
- Maintained accurate EMR documentation, patient histories, and medication records.
- Educated patients regarding treatment expectations and follow-up care.
- Maintained sterile and organized clinical equipment and exam rooms.
Pharmacy Technician
CVS Pharmacy
03.2019 - 10.2019
- Processed prescription orders and supported daily pharmacy operations.
- Assisted customers with medication-related questions and inventory coordination.
Education
Bachelor of Science - Kinesiology-Exercise Science
University of Kentucky
08.2019 - 12.2022
Master of Physician Assistant Studies -
University of Kentucky
Skills
- Electronic Medical Records (EMR)
- Patient Intake & Triage
- Clinical Documentation
- Scheduling & Office Management
- Patient Education
- Interdisciplinary Team Collaboration
- BLS / CPR / AED Certified
- Customer relationship management
- Data-driven decision making
- Team coordination
- Sales strategy development
- Effective communication
- Problem solving
- Time management
- Leadership development
- Staff hiring and training
- Administrative support
- Contract negotiations
- Credit and collections
- Organizational skills
- Team supervision
- Conflict management
- Scheduling
- Expense reporting
- Performance improvement
- Relationship building
- Customer service
- Billing
Leadership Experience
- Office Manager, Marshall Lifestyle Medicine and Advanced Diagnostics
- Preceptor, UK Albert B. Chandler Emergency Department
- Vice President of Member Experience, Pi Beta Phi
- Director of New Member Experience, Pi Beta Phi
- Head Cheerleading Coach, Upward Sports
Timeline
Office Manager & Patient Liaison
Marshall Lifestyle Medicine and Advanced Diagnostics
12.2024 - 01.2026
Chiropractic Assistant
Triple Crown Chiropractic and Wellness
07.2023 - 12.2024
Advanced Patient Care Technician (Float/PRN)
The Little Clinic Immediate Care
06.2023 - 12.2024
Ophthalmic Technician
Bluegrass Retina Consultants
05.2022 - 04.2023
Respite Care Worker
Bluegrass Respite
06.2020 - 03.2024
Nursing Care Technician / Preceptor
UK Albert B. Chandler Emergency Department
05.2020 - 10.2025
Bachelor of Science - Kinesiology-Exercise Science
University of Kentucky
08.2019 - 12.2022
Pharmacy Technician
CVS Pharmacy
03.2019 - 10.2019
Master of Physician Assistant Studies -
University of Kentucky