Breeanna Mckinney
Mount Sterling
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Ampler Burger
Mount Sterling, KY
05.2025 - Current
- Delivered exceptional customer service while taking and processing orders efficiently.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Engaged with customers to ensure satisfaction, addressing concerns promptly to enhance experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Host
Applebee's Grill + Bar
Mount Sterling, KY
06.2024 - 09.2024
- Greeted guests promptly, ensuring a welcoming atmosphere upon arrival.
- Managed seating arrangements efficiently to optimize dining flow during peak hours.
- Handled guest inquiries and resolved concerns to enhance overall dining experience.
- Coordinated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of front-of-house areas to uphold restaurant standards.
- Monitored waitlist and communicated wait times accurately to guests for better service transparency.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
George Rogers Clark
Winchester, KY05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Computer Skills
- Integrity and honesty
Timeline
Crew Member
Ampler Burger
05.2025 - Current
Host
Applebee's Grill + Bar
06.2024 - 09.2024
High School Diploma -
George Rogers Clark