Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Brenston Jackson

Louisville

Summary

CT TIME PROCESS IMPROVEMENT AT AUDUBON hospital with radiology and emergency department coordination.

Led team through national ENA triage first course synthesizing information, adapting, and applying knowledge to develop the triage system in the emergency department. Included project development and pitch to system administrators.

Completed in hospital professional develop programs for nursing leadership, including aspiring leader and nurse leader immersion programs.

Worked as interim nurse manager over the emergency department and interim house supervisor.

Member of ANM/house supervisor nurse council identifying and addressing challenges through process development and implementation

Member of system sepsis committee

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Nurse Manager, Emergency Department

Norton Hospital Downtown
02.2022 - Current
  • Supported ongoing training initiatives for both experienced nurses seeking specialization opportunities as well as those needing refresher courses in core skills areas.
  • Collaborated with interdisciplinary teams for comprehensive patient care planning and execution.
  • Led quality improvement initiatives aimed at enhancing patient outcomes and reducing hospital readmissions.
  • Increased staff satisfaction with regular performance evaluations and constructive feedback sessions.
  • Enhanced emergency department operations by streamlining communication between nurses, physicians, and support staff.
  • Managed staffing needs during high-volume periods to maintain optimal patient-to-nurse ratios for quality care provision.
  • Ensured compliance with all regulatory and accreditation requirements for the department by maintaining up-to-date knowledge on industry standards and implementing necessary changes in practice.
  • Served as a role model for best clinical practices, fostering a commitment towards excellence among nursing staff members.
  • Addressed any conflicts or issues that arose within the team promptly, ensuring resolution through appropriate channels.
  • Coordinated educational programs for nursing staff on evidence-based practices in emergency care management.
  • Planned new projects or expansions and outlined equipment, staffing and space requirements.
  • Liaised with other departments within the hospital network to coordinate seamless transfers for patients requiring specialized care services beyond the scope of the Emergency Department offerings.
  • Contributed to a positive work environment through active participation in team building activities and professional development opportunities.
  • Participated actively in recruitment, interviewing and selection processes to maintain a strong team of qualified nursing professionals within the Emergency Department.
  • Assisted in the development of departmental policies, procedures, and protocols to enhance overall workflow efficiency.
  • Served as mentor and advisor to facilitate professional growth of unit staff.
  • Participated in quality improvement activities to improve processes and patient care.
  • Demonstrated accountability by taking responsibility for decisions, actions and results.
  • Mentored new nursing staff to ensure rapid acclimation to the fast-paced emergency department environment.
  • Reduced patient wait times by optimizing patient triage processes and prioritizing urgent cases.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.

Interim Nurse Manager, Emergency Department

Norton Hospital Downtown
11.2024 - 02.2025
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Registered Nurse, Emergency Department

Norton Hospital Downtown
06.2015 - 02.2022
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Education

Master Of Science In Nursing - Nurse Executive Leadership

Northern Kentucky University
Newport, KY
12.2024

Bachelor Of Science In Nursing - Nursing

University of Louisville
Louisville, KY
05.2015

Skills

  • Clinical leadership
  • Compassionate care
  • Medical documentation
  • Team management
  • Quality improvement
  • Staff development
  • Interdisciplinary collaboration
  • Healthcare technology
  • Emergency care expertise
  • Multitasking and organization
  • Critical thinking
  • Clinical expertise
  • Work Planning and Prioritization
  • Staff leadership
  • Crisis intervention
  • Task delegation
  • Conflict management
  • Emergency response
  • Budget planning
  • Department management
  • Hiring and terminations
  • Corrective action implementation
  • Budget management
  • Policy development
  • Teamwork and collaboration
  • Problem-solving
  • Team collaboration

Affiliations

Kentucky Colonel

Certification

ACLS

BLS

TNCC

Timeline

Interim Nurse Manager, Emergency Department

Norton Hospital Downtown
11.2024 - 02.2025

Assistant Nurse Manager, Emergency Department

Norton Hospital Downtown
02.2022 - Current

Registered Nurse, Emergency Department

Norton Hospital Downtown
06.2015 - 02.2022

Master Of Science In Nursing - Nurse Executive Leadership

Northern Kentucky University

Bachelor Of Science In Nursing - Nursing

University of Louisville

Similar Profiles

CREATE PROFILE
Brenston Jackson