Brent Ebanks
Grand Cayman,Cayman Islands
Summary
Seasoned financial services professional with over 30 years of experience in banking, client servicing, and AML compliance. Skilled in client relationship management, regulatory compliance, and team leadership, with a robust understanding of AML/FATCA/CRS regulations across multiple jurisdictions, including Singapore, Ireland/UK, Luxembourg, and the U.S. Known for strategic oversight, innovative problem-solving, and dedication to operational efficiency and regulatory compliance.
Overview
30
30
years of professional experience
Work History
Anti-Money Laundering Officer
State Street (Cayman) Trust Ltd.
11.2013 - Current
- Client Relationship Management: Serve as the primary AML representative for client-facing support during due diligence visits, sales pitches, and regulatory inspections, ensuring consistent communication and transparency with clients
- Client Servicing & Reporting: Prepare board reports, lead client visits and presentations, and act as the point of contact for client queries and escalations, ensuring high standards of service delivery and compliance
- Investor Oversight: Monitor high-risk cases, including PEP cases, and oversee timely completion of investor reviews by case managers to maintain regulatory compliance
- Regulatory and Compliance Reporting: Manage AML logs, periodic review tracking, assurance letters, and board reporting, ensuring comprehensive and timely reporting for clients
- Global Project Management: Coordinate cross-jurisdictional projects to enhance AML practices and promote team efficiencies, ensuring global alignment with State Street’s compliance standards
- MLRO Support: Provide assistance for MLRO servicing, including reporting, due diligence calls, sampling, and board reporting, reinforcing a robust compliance environment
- Team Development & Leadership: Engage in regular meetings and developmental opportunities with case managers, monitor task completion timelines, and contribute to team recruitment and resource management
- Key Achievements:
- Drove improvements in internal controls and client satisfaction by refining AML compliance procedures and enhancing transparency with clients
- Actively contributed to internal audits, risk assessments, and regulatory meetings, identifying areas for procedural enhancements and maintaining a strong control environment
Manager, Operations and Client Services
Caledonian Bank Limited
01.2002 - 01.2013
- Led the International Payment Services, Treasury back office, and Agent Bank Services teams, ensuring efficient operations across banking functions
- Oversaw customer service, online banking, and new account opening processes, maintaining compliance with AML/KYC standards
- Managed a team of seven, with responsibility for transaction reviews, reconciliations, and suspect activity monitoring, fostering a high-compliance environment
- Implemented process improvements for petty cash management and internal controls, optimizing efficiency and accountability
Senior Account Representative
Bank of Bermuda (Cayman) Limited
01.1998 - 01.2002
- Managed financial transactions for high-net-worth clients, ensuring accuracy and efficiency in money market placements, wire transfers, and security trades
- Trained junior staff and oversaw account applications, ensuring compliance with due diligence requirements
Customer Service Officer
British American Bank Limited
01.1995 - 01.1998
- Provided front-line customer service through cashiering, account management, and resolving client inquiries, enhancing customer satisfaction and loyalty
Education
Incomplete -
University College of The Cayman Islands
Cayman Islands1995
Community College of The Cayman Islands
09.1995
High School -
John Gray High School
01.1994
Skills
- SWIFT
- Prime by Metavante (Compliance Suite)
- World-Check
- Lexis Nexis
- Communication skills
- Knowledge of risk assessment
- Close attention to details
- Competency in problem-solving
- Ability to work in a team
- Analytical skills
Professionaldevelopmentandtraining
- Cayman Chamber of Commerce Training Courses
- Excellent Customer Service
- Business Communication Skills
- Anti-Money Laundering (AML) and Know Your Customer (KYC)
Timeline
Anti-Money Laundering Officer
State Street (Cayman) Trust Ltd.
11.2013 - Current
Manager, Operations and Client Services
Caledonian Bank Limited
01.2002 - 01.2013
Senior Account Representative
Bank of Bermuda (Cayman) Limited
01.1998 - 01.2002
Customer Service Officer
British American Bank Limited
01.1995 - 01.1998
High School -
John Gray High School
Incomplete -
University College of The Cayman Islands
Community College of The Cayman Islands
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