Adept at project management and quality control, I significantly enhanced productivity and reduced defects by streamlining processes at Kroger. My expertise in electrical repairs and maintaining cleanliness, coupled with a proven track record of fostering teamwork, positions me as a valuable asset to any team.
-Work directly with departments,clients,management, to achieve results
-Fork lift driver licensed.
-Keep inventory up to date by logging in parts coming in and going out for production.
-loaded products weighing up to 60 pounds onto trailer for delivery.
-Moved freight, stock and other materials to and from storage and production areas and loading docks.
-Received,stored and shipped goods and materials.
-Tagged all inbound merchandise with receiving date.
-Stacked and transported all overstock to storage areas.
-Reported all equipment failures and malfunctions to supervisor.
-Cleaned and maintained the wearhouse in compliance with OSHA safety standards.
-Verified computations against physical count of stock.
-Picked up incoming stock and delivered materials to designated locations.
-Operated forklifts and other heavy machinery safely.
-Unloaded cargo from truck with hand truck and pallet jacks.
-Divided cargo received by account number and intended location.
-Operated PC and RF-based computer systems with high level accuracy.
-Recorded numbers of units handled and moved using daily production sheets and work tickets.
-Trained, coached and mentored staff to ensure smooth adoption of new programs.
-Partnered successfully with departments and clients to produce positive outcome.
-Worked directly with departments, clients and management to achieve results.
-Implement innovative programs to increase employee loyalty and reduce turnover.
-Assisted customers with food selection, inquiries, and order customization requests.
-Investigated and resolved customers inquiries and complaints in a timely and empathetic manner.
-Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
-Maintained cleanliness and presentation of stock room and production floor.
-S.T.A.R. training and certification achieved.
-Bar tended & served food at special catering events.
-Recommended alternative items if product was out of stock.
-Designed and constructed adaptations of components, parts and standard parts.
-Installed HVAC systems, building control systems, general office equipments and furniture.
-Programmed and replaced CCTV systems, including cabling, cameras, DVRs and power supplies.
-Worked job fair and help hiring and training new employees.
-Insure of products quality.