Brian Taylor
Cynthiana
Summary
Results-driven professional with extensive experience in sales management and team training. Skilled in negotiation and inventory control, effectively enhancing customer experience and operational productivity. Committed to fostering a high-performing sales culture that drives revenue growth.
Overview
13
13
years of professional experience
Work History
General Sales Manager
Dan Cummins Auto-group
Paris
03.2012 - 01.2025
- Managed the CDJR dealership from Mar. 2020 to Jan. 2025.
- Trained sales managers on desking strategies, team management, customer service and experience, and store culture.
- Trained the sales team on product and sales knowledge, customer experience, professional behaviors, and productivity.
- Trained lot techs on inventory management, placement, inspections, and adding to the Ilot system.
- Oversaw daily operations to ensure compliance with company policies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Identified areas needing improvement in order to maximize efficiency.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Monitored customer satisfaction levels and took corrective action when needed.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Stayed up-to-date on extensive company products and services.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Developed and implemented strategies to increase sales revenue.
- Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Coordinated with other departments to ensure timely delivery of products or services to customers.
- Implemented effective incentive programs for sales reps to boost productivity levels.
- Implemented new sales processes to streamline operations and improve efficiency.
Education
High School Diploma -
Pendleton County High School
Pendleton, KY06-1991
Skills
- Sales strategy
- Customer management
- Inventory control
- Market analysis
- Negotiation tactics
- Performance tracking
Timeline
General Sales Manager
Dan Cummins Auto-group
03.2012 - 01.2025
High School Diploma -
Pendleton County High School
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