Reliable worker with excellent communication, time management, and computer skills. A driver and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
9
9
years of professional experience
Work History
Financial Counselor
Norton Healthcare
08.2022 - 01.2025
Collecting payments from patients
Setting up payment arrangements as appropriate
Advising patients in person and over the phone on their insurance benefits and coverage
Assessing patient referrals for appropriateness
Receiving and processing forms and insurance information from companies and patients
Checking accounts on patients
Maintained accurate records of all transactions related to clients’ accounts.
Patient Registration Representative
Norton Healthcare
12.2020 - 07.2022
Personal Info
Skills
Brianna Averette
Ambitious student who has completed work in psychology, criminal justice, and coaching
Possesses a strong desire to work with troubled kids and get them involved in activities that keep them out of trouble
Research
Researched and developed a study on personality and cell phone usage
Assisted patients in filling out check-in and payment paperwork
Greet patients
Collect medical information from patients
Collect insurance information from patients
Manage hospital forms
Resolution Team Analyst
Resolution Team Analyst
02.2018 - 12.2020
Adhered strictly to company guidelines and legal requirements when making decisions about claim resolutions.
Analyzed time sensitive data for Grievance and Appeals
Camp Counselor
Angel McCoughtry Camp
09.2015 - 02.2018
Enrollment Specialist
Humana Inc
07.2017 - 01.2018
Updated, entered and reviewed customer data
Inputted all gathered information and researched data on applicants into computer system.
Medical Care Team / Veterinary Technician Assistant at Crestwood Animal HospitalMedical Care Team / Veterinary Technician Assistant at Crestwood Animal Hospital