Brianna Caswell
Glasgow
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Sally Beauty Holdings Inc.
08.2021 - Current
- Supervised daily operations to ensure exceptional customer service and efficient store functionality.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management practices to maintain optimal stock levels and minimize shrinkage.
- Collaborated with management to execute promotional strategies, driving sales growth in targeted product categories.
- Developed staff schedules to optimize coverage during peak hours while managing labor costs effectively.
- Led team meetings focused on performance goals, fostering a culture of accountability and continuous improvement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Prime Communications AT&T
09.2016 - 09.2019
- Led team to achieve sales targets through effective training and coaching programs.
- Developed and implemented operational strategies to enhance customer service experience.
- Managed inventory control processes to ensure optimal stock levels and reduce shortages.
- Analyzed sales data to identify trends and recommend improvements for product offerings.
- Streamlined training procedures, resulting in increased staff performance and reduced onboarding time.
- Oversaw daily operations, ensuring compliance with company policies and standards of excellence.
- Cultivated a positive work environment by promoting teamwork and open communication among staff.
Assistant Manager
Peddlers Mall
Campbellsville, KY
2014 - 2016
- Collaborated with cross-functional teams to optimize store layout and merchandising strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
High School Diploma -
Campbellsville University
Campbellsville, KYSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Time management
- Team building and leadership
Timeline
Assistant Store Manager
Sally Beauty Holdings Inc.
08.2021 - Current
Assistant Manager
Prime Communications AT&T
09.2016 - 09.2019
Assistant Manager
Peddlers Mall
2014 - 2016
High School Diploma -
Campbellsville University