Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Perry

Williamsburg

Summary

Dynamic customer service professional with extensive call center experience at Maximus and GDIT. Proven track record in complaint handling and customer focus, leveraging CRM software to enhance client satisfaction. Successfully advanced from entry-level roles to supervisory positions, demonstrating strong leadership and a commitment to excellence in service delivery.

Overview

11
11
years of professional experience

Work History

CSR

KECH
10.2024 - Current

First job. I started bottom of the totem pole and worked my way up, found myself a better job

CSR

Maximus
10.2021 - 05.2022

CSR for health insurance

CSR

GDIT
10.2019 - 04.2020

CSR for health insurance

Supervisor

McDonald's
07.2014 - 10.2019

First job. I started bottom of the totem pole and worked my way up, found myself a better job

Education

Diploma

Whitley County High School
Williamsburg, KY
05.2016

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • CRM software

Timeline

CSR

KECH
10.2024 - Current

CSR

Maximus
10.2021 - 05.2022

CSR

GDIT
10.2019 - 04.2020

Supervisor

McDonald's
07.2014 - 10.2019

Diploma

Whitley County High School
Brianna Perry